Senior Director, Business Applications
Lead the strategy and delivery of enterprise business applications like Salesforce and NetSuite for a water-tech company, partnering with sales, service, and finance teams to modernize workflows and subscription-based processes.
- Compensation
- $190K–$210K / yr
- Location
- King of Prussia, PA
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 10+ years
- Category
- Not specified
- Posted
Skills
Must have
- 10+ years of progressive leadership experience within Business Applications, Enterprise Systems, Product Management, or Technology Delivery organizations
- Proven experience leading large-scale enterprise business application implementations and transformation initiatives.
- Hands-on leadership experience implementing NetSuite in a complex enterprise environment; prior ownership of a major NetSuite implementation is required
- Deep Salesforce ecosystem experience, including Sales Cloud, Service Cloud, Salesforce CPQ, and related business applications
- Demonstrated experience leading Product Owners, Business Analysts, managers, application teams, and multiple concurrent Scrum teams within an Agile delivery model
- Strong understanding of Agile product delivery, including backlog prioritization, intake governance, roadmap planning, release management, and cross-functional delivery
- Strong understanding of subscription-based and recurring revenue business models, including Quote-to-Cash, Lead-to-Order, Billing, Customer Care, Field Service, and Finance processes
- Experience translating business requirements into scalable, integrated technology solutions across NetSuite, Salesforce, and related enterprise platforms
- Experience building and managing application portfolios and technology roadmaps
- Experience partnering directly with executive leadership to align technology strategy with business priorities
- Proven ability to drive organizational change management, technology adoption, and stakeholder alignment across multiple business functions
- Strong reporting, dashboard, KPI, and analytics experience
- Ability to work onsite in the King of Prussia area a minimum of two days per week
Nice to have
- Experience supporting subscription-based business models
- Experience with ServiceMax or similar field service management platforms
- Experience with Certinia (formerly FinancialForce) or similar ERP platforms for order management, inventory, and financials
- Experience with Zuora or similar invoicing and revenue recognition systems
- Salesforce certifications such as Administrator, Business Analyst, Advanced Administrator, or related credentials
- Agile certifications such as SAFe Agilist, Certified Scrum Product Owner (CSPO), or equivalent
Full description
About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit
About Culligan
There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit .
Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional resultsPosition SummaryCulligan Quench is seeking a strategic, business-focused technology leader to oversee the enterprise business systems portfolio supporting Sales, Service, Field Operations, Customer Care, Marketing, and Finance — including Salesforce, ServiceMax, Certinia, Zuora, and related platforms that support both Direct and Indirect businesses.
Reporting directly to the Chief Information Officer, the Senior Director, of Business Applications will drive business systems strategy, roadmap planning, and solution delivery while partnering closely with business leaders to ensure technology investments support operational goals and future growth. The ideal candidate combines deep Salesforce expertise, strong leadership capabilities, and a product-minded approach to enterprise applications. This role owns intake governance, business systems roadmap, and delivery prioritization — leading IT Product Owners and Business Analysts through a structured intake model and Agile delivery discipline to translate business demand into prioritized, value-driven outcomes. This role partners with Platform Engineering for application architecture, technical design, development, and integrations.