Senior Director, Commercial Operations

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:The Opportunity

The Senior Director, Commercial Operations and Enablement serves as a key strategic partner to the Divisional Vice President, U.S. Commercial Operations, helping shape commercial strategy, organizational priorities, investment decisions, and long-range growth plans across the U.S. business, while also leading the teams providing operational support to the direct sales team.

As a member of the Commercial Leadership Team, this leader directly leads Marketing, Pricing & Contracting, Commercial Excellence, Training, Business Intelligence, and Demand Planning, Technical Operations, Distribution, and Retail Sales.

This role drives alignment across commercial functions to accelerate sustainable revenue growth, expand market share, improve profitability, and strengthen organizational effectiveness. Leveraging data, analytics, and market insights, the Senior Director influences enterprise-wide decisions that enhance commercial performance and customer engagement.

As a critical successor pipeline role for future senior commercial leadership positions, the individual is expected to operate with an enterprise mindset, lead through senior functional leaders, and play a pivotal role in shaping the future direction and growth of the U.S. commercial organization.

What You'll Work On

• Lead the translation of business strategy into an integrated commercial execution framework that aligns sales, marketing, pricing, contracting, and enablement functions.
• Oversee the development of a scalable and high-performing commercial infrastructure that supports both current business priorities and future growth ambitions.
• Own the commercial performance management operating system, including forecasting, business reviews, KPI governance and strategic planning, ensuring timely identification of performance gaps and implementation of corrective actions.

• Ensure organizational readiness for major product launches, market expansions, portfolio shifts, and evolving customer needs.
• Identify and implement opportunities to improve customer experience, sales productivity, and commercial effectiveness.
• Provide strategic leadership for the US Commercial Training function, ensuring the commercial organization possesses the capabilities, competencies, and customer engagement expertise required to translate the value of Abbott's Infectious Disease portfolio into measurable outcomes.
• Provide strategic oversight of Pricing & Contracting to ensure commercial strategies appropriately capture the value delivered by Abbott's Infectious Disease solutions while supporting sustainable growth, customer access, and profitability objectives.