Senior Director, Product Management (AI/ML)
Senior product leader to own strategy and execution for Attentive's autonomous AI Marketing Agent — defining the product thesis, roadmap, agent operating loop, and evaluation system while partnering with engineering, ML, and GTM. Requires deep AI/ML product leadership plus marketing, advertising, or ecommerce experience.
- Compensation
- $281.6K–$352K / yr
- Location
- New York, NY (Hybrid)
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Full time
- Experience
- 10+ years
- Category
- Ml / AI
- Posted
Skills
Must have
- 10+ years in product management or a closely related product leadership role
- Substantial ownership of AI/ML-powered products
- Has shipped consequential AI/ML products connecting technical possibility to customer value and business outcomes
- Experience in marketing, advertising, or ecommerce
- Experience leading 0-to-1 products in ambiguous settings where the path changed as you learned
- Technical fluency to engage with researchers and engineers on model behavior, evaluation, data quality, architecture, tradeoffs, and failure modes
- Strong product judgment: identifying highest-leverage problems and making hard tradeoffs
- Uses customer evidence, experiments, and honest metrics to make decisions
- Ability to operate as the mini-GM of a product area across functions
Nice to have
- Experience with agents, decision systems, or applied generative AI
Full description
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
**About the Role
Attentive is building an industry-defining Marketing Agent: a unified, vertically integrated, autonomous system that builds on three years of advances to create a step change in performance for our customers.
This is a chance to define what an AI-first company looks like and change the trajectory of an industry. You will help decide what autonomous marketing should mean, build the product that makes it useful and trustworthy, and work with a stellar team to bring it to market to 1000’s of Attentive’s enterprise brands and leading companies in every vertical.
We are looking for a product leader with marketing, advertising, or ecommerce experience and AI/ML depth to turn our vision into a product that brands trust, use, and get measurable value from. You will own the product strategy and execution for the autonomous agent, working closely with engineering, research, design, machine learning, data science, GTM and our customers.
Unlike in other industries, an AI-native marketing solution does not need to simply create one deliverable – it needs to guide and operate a complete machine learning system that itself delivers 1:1 experiences at scale. You will oversee the building of that complete system.
You will co-own the revenue number for this product and partner closely with our CEO to make it a success.
What You’ll Accomplish
- Define the product thesis, strategy, and north-star outcomes for Attentive's autonomous Marketing Agent. Make clear what we are building, for whom, why it will win, and what we will deliberately not build.