Senior ERP Business Analyst

Job Description

Reporting to the ERP Manager, you’ll be central to the ongoing evolution of our D365 F&O platform — supporting analysis, testing and implementation of new features across every major business process: procure-to-pay, quote-to-cash, manufacture-to-stock and beyond.

What you’ll be doing:

• Partner with subject matter experts and department leads to capture business needs, map end-to-end processes, and translate them into clear, actionable D365 requirements.
• Act as the trusted bridge between business stakeholders and IT — making sure both sides understand each other and move in the same direction.
• Facilitate requirements workshops and document current- and future-state processes; create clear SOPs that people actually use.
• Lead governance and change management through prioritization, impact assessment, QA, UAT and end-user training — so changes land smoothly.
• Evaluate competing solutions, flag risks and help the team make smart, informed decisions on system enhancements.
• Champion continuous improvement — spotting inefficiencies and proposing better ways to work.
• Collaborate with external partners (VARs) and support integration projects that extend the value of D365.
• Build and support automated testing practices to keep the system stable and regressions caught before they reach users.

Must-have:

• 5+ years of business analysis experience, ideally in a manufacturing or distribution environment.
• Hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) — this is essential.
• Proven ability to gather, interpret and document complex business requirements and convert them into use cases.
• Fluency in both Agile/Lean and Waterfall methodologies — you know when to use which.
• Strong communication skills — you can present to executives, write clear documentation, and facilitate workshops with ease.
• A knack for problem-solving and influencing outcomes without direct authority.
• Bachelor’s degree in Computer Science, Business, or a related field.

Nice to have:

• Experience managing projects and deliverables end-to-end.
• Experience working with developers and customizations within the ERP system.
• Background in manufacturing operations — you understand the shop floor as well as the back office.
• Familiarity with VAR partner relationships and ERP integration projects.

Why Techo-Bloc?

• Your work matters: You’ll directly shape how a growing company operates — your recommendations get implemented.
• Leading-edge tech: Work with the latest D365 F&O platform in a company that genuinely invests in its tools.