Senior Exchange Specialist Infrastructure Engineer

Salary: 150

Senior Exchange Specialist Infrastructure Engineer | Federal Government

About the Opportunity

• Join an elite ICT team responsible for maintaining, modernising, and securing enterprise-grade messaging infrastructure within a high-profile Federal Government environment.

• Drive critical platform enhancements, cloud migrations, and hybrid Exchange environments that directly support mission-critical digital services across the department.

Eligibility & Clearance Requirements

• Security Clearance: Due to the secure nature of this environment, candidates must hold a current NV1 security clearance.

What's on Offer

• Contract/Engagement: Initial contract until 30 June 2027 + Extensions.

• Location & Flexibility: Canberra, ACT (Departmental Premises).

Role & Responsibilities

• Support, configure, and enhance both on-premise Exchange and Microsoft 365 / Exchange Online messaging systems.

• Monitor service performance, mail flow, and system availability while proactively investigating and resolving complex technical issues.

• Implement and enforce email security, governance, and compliance controls across all messaging infrastructure.

• Lead email migration, platform modernisation, and service enhancement activities in a hybrid enterprise environment.

• Design and execute systems solutions, capacity management strategies, and automated PowerShell scripts to streamline operational workflows.

• Author comprehensive technical documentation, standard operating procedures, and handover guides for the departmental recordkeeping repository.

• Collaborate closely with project managers, cross-functional ICT teams, and external service providers to ensure seamless service delivery.

Skills & Experience

To be successful in this position, you will ideally bring:

• Technical Toolkit: Deep technical expertise in Microsoft Exchange (2019/SE) and M365/Exchange Online, PowerShell automation, capacity management, and Arctera (Veritas) Enterprise Vault or similar enterprise archiving platforms.

• Experience: Proven track record operating within complex Microsoft hybrid messaging environments and leading systems installation, decommissioning, and infrastructure maintenance projects.

• Core Capabilities: Strong problem-solving, problem management, and systems design skills (SFIA Level 4/5 aligned), with a clear ability to articulate technical recommendations to stakeholders and managers.