Senior Executive/Assistant Manager, HR People Experience

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The Opportunity:

We are looking for Senior Executive/Assistant Manager, HR People Experience to join us.

Job Description:

The incumbent will play a key role in fostering an engaged, connected, and inclusive workplace culture.

Reporting to the People Experience Lead, this role is part of the HR People Experience team and is responsible for driving and implementing a range of Group HR and Institutional HR strategies and initiatives. Key areas of focus include employee recognition, staff engagement, culture building, health and well-being programmes, and HR communications.

• Employee Recognition & Awards

• Coordinate award cycles from planning to completion, including timelines, nomination forms, eligibility checks, submission tracking, review coordination, approvals, event arrangements and record keeping.

• Partner stakeholders to identify and articulate impactful employee contributions. Review nominations critically, identify gaps and advise stakeholders on the evidence, examples or elaboration needed to strengthen the write-up and demonstrate alignment with award criteria.

• Develop communications and recognition stories that showcase award recipients and reinforce the organisation’s core values.

• Analyse nomination trends, participation, feedback and award outcomes to recommend improvements that strengthen the quality, reach and impact of JurongHealth Campus (JHC) recognition programmes and culture of appreciation.

• Employee Engagement & Pulse Survey

• Coordinate survey planning and implementation, including data mapping, user testing, timelines and communications.

• Partner with Employee Engagement Champions and relevant stakeholders across JHC to support survey participation and address implementation matters.

• Analyse quantitative and qualitative survey findings at hospital, division and department levels to identify key trends, strengths, root causes, emerging concerns and priority areas for action.

• Translate survey insights into practical, evidence-based recommendations and interventions to enhance employee engagement, workplace culture, staff well-being and employee experience.

• Partner the People Engagement Lead, Employee Engagement Champions and relevant stakeholders to develop, implement, monitor and evaluate action plans and organisation-wide interventions arising from survey findings.

• Prepare clear reports, presentations and engagement insights to support leadership discussions, decision-making and follow-through on agreed priorities.

• Internal Events and Staff Experiences

• Design and lead events, campaigns and staff experiences that promote diversity, inclusion, team spirit and a positive employee experience, and reinforce organisational values and desired culture.

• Manage event delivery from planning to completion, including timelines, budgets, logistics, stakeholder engagement and vendor coordination.

• Leverage participation data, employee feedback and engagement insights to evaluate programme effectiveness and recommend improvements that strengthen the impact of future initiatives.

• People Experience, Culture & Strategic Initiatives

• Support the People Experience Lead to conceptualise, develop, implement and evaluate organisation-wide employee engagement, people culture and staff experience initiatives.

• Conduct research, environmental scans and benchmarking on emerging employee experience and workplace culture practices and translate relevant insights into proposals and practical initiatives for JHC.

• Develop proposals, business cases, presentations and communication materials to support leadership discussions and decision-making on people culture initiatives and projects.

• Partner stakeholders across departments to drive implementation, monitor progress and evaluate the outcomes of key people experience and culture initiatives.

• Represent JHC in relevant NUHS committees and workgroups, contribute an institutional perspective, and coordinate input and follow-through with internal stakeholders.

• Undertake strategic projects and workgroups relating to employee engagement, organisational culture, staff well-being, recognition and employee experience as assigned.

Job Requirements:

• Minimum 4 to 5 years of relevant experience in employee engagement, employee experience, organisational culture, internal communications, HR programme management, organisational development, event management, or related disciplines.

• Demonstrated project management skills, with the ability to independently manage multiple workstreams, stakeholders, timelines, budgets, and end-to-end programme execution.

• Strong verbal and written communication skills, with the ability to effectively convey ideas, insights, recommendations, and proposals in a clear and impactful manner.

• Strong analytical and problem-solving abilities, including experience in interpreting employee surveys and feedback, identifying key trends and root causes, and translating findings into actionable recommendations and improvement plans.

• Proven ability to engage, advise, and influence stakeholders at all levels while fostering strong collaborative partnerships across teams and functions.

• Self-driven and results-oriented, with the initiative, resourcefulness, and sound judgement to manage challenges, navigate ambiguity, and deliver quality outcomes.

• Able to work both independently and collaboratively in a fast-paced environment, with a growth mindset, learning agility, and a continuous improvement approach to programmes and processes.

• Possesses strong emotional intelligence, resilience, and professional maturity to effectively manage organisational dynamics, competing priorities, and change.

• Proficient in Microsoft Office applications and comfortable leveraging AI solutions, digital platforms, social media channels, and design or video-editing tools to enhance employee engagement and communication outcomes.