Join Bridge Data Centres (BDC) - Bridging and breaching new frontiers in data infrastructure

BDC, backed by Bain Capital, is a leading hyperscale data infrastructure company, dedicated to building a transformative and sustainable digital future. Serving the Asia-Pacific region, BDC specializes in delivering hyperscale, build-to-suit, and colocation data solutions that empower clients with cloud-first and AI-driven strategies.

As part of a global network with sister platforms in Europe and the United States, BDC is committed to achieving 3 gigawatts of capacity by 2030, supporting innovative digital growth. Operating with a focus on speed, cost-efficiency, security, and reliability, BDC creates essential digital infrastructure for the future.

Lets write the next chapter of the world together.

ROLES & RESPONSIBILITIES:

· Serve as the primary IT contact for the Singapore office and provide day-to-day technical support.

· Support hardware, software, Microsoft 365 applications, networking, VPN, printing, and collaboration tools.

· Manage onboarding, offboarding, device deployment, endpoint security, and IT documentation.

· Provide executive and VIP support, including leadership meetings and business-critical events.

· Assess issue impact and priority quickly, especially for time-sensitive meetings, travel, presentations, or business-critical situations.

· Communicate clearly and calmly with senior stakeholders, manage expectations appropriately, and provide practical solutions or workarounds where needed.

· Support office LAN, Wi-Fi, VPN, meeting room AV systems, and video conferencing platforms.

· Manage IT assets, inventory, procurement support, and vendor coordination.

· Collaborate with regional IT teams on projects, upgrades, and continuous service improvements.

· Summarize recurring issues and contribute to process improvement and knowledge sharing.

· Support vendor service performance reviews and provide improvement suggestions where appropriate.

· Support office moves, desk changes, meeting room upgrades, new device deployments and other local IT-related activities.

· Record, track, and close user requests and incidents in accordance with company IT service processes.

· Work with the procurement team on IT-related sourcing, product selection, and procurement support.

· Provide technical input for requirement clarification, technical specifications, product comparison, quotation evaluation, vendor communication, and delivery acceptance.