Senior Executive, New Business Operations
- Compensation
- Not disclosed
- Location
- Singapore, Singapore, Singapore
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- Experience
- § Excellent working knowledge in insurance operation.
- § Good customer service and complaint handling skills.
- § Good understanding of the principles for Life and Health products.
- § Good understanding of the regulatory aspects of Life and Health insurance industry (MAS, LIA, CPF Board, MOH, MOM)
- § Good verbal and written communication and interpersonal skills.
- § Good problem solving and decision-making skills
- Education
- § Degree preferably in Insurance, Business Administration or Process Engineering
- § Insurance professional qualifications preferred
- Key Stakeholders
- § Business, Underwriting, Claims and System Support units to ensure appropriate transactional handling
- § Clients, intermediaries, Third Party Administrators, Vendors, Official Assignee, LIA, CPF Board and MOH
- § Internal and External Auditors
Full description
Singlife is a leading homegrown financial services company,
offering consumers a better way to financial freedom. Through innovative,
technology-enabled solutions and a wide range of products and services,
Singlife provides consumers control over their financial wellbeing at every
stage of their lives.
In addition to a comprehensive suite of insurance plans,
employee benefits, partnerships with financial adviser channels and
bancassurance, Singlife offers investment and advisory solutions through its
GROW with Singlife platform. It also offers the Singlife Account, a
mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the
Ministry of Defence, Ministry of Home Affairs and Public Officers Group
Insurance Scheme. Singlife is also an official signatory of the United Nations
Principles for Sustainable Insurance and the United Nations-supported
Principles for Responsible Investment, affirming its commitment to finding a
better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in
September 2020 and created one of the largest homegrown financial services
companies in Singapore in a deal valued at S$3.2 billion. It was the largest
insurance deal in Singapore at the time. Singlife was subsequently acquired by
Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued
Singlife at S$4.6 billion, making the transaction one of the largest insurance
deals in Southeast Asia.
**Key
Appointments**
§ Manage
daily operations for Individual Life and Health Insurance Services
§
Handle complaints
pertaining to transactions for Individual Life and Health Insurance Services
§
Responsible for compliance
with applicable laws, regulations and notices (including personal regulatory
accountabilities in relation to fitness and propriety), and relevant Singlife’s
Business Standards.
§ Ensure full
understanding of Fair Dealing Outcomes and one’s own accountability in
delivering these outcomes as applicable to the role.
**Key
Responsibilities**§ The
role assists the Manager in the Individual Life and Health Insurance Service