Senior Field Service Technician – HVAC - OH

Powering Precision, Driving Reliability: Shaping the Future of Cooling Solutions!

MEPPI’s Service Center Division (SCD) is seeking an experienced and motivated Senior Field Service Technician – HVAC to perform and lead on-site services for our advanced Cooling products. This hands-on role is key to ensuring our customers’ systems are installed, commissioned, and maintained to the highest standards of performance and reliability.

What You’ll Do:Deliver Expert On-Site Services: Perform project site coordination, installations, start-ups, preventive maintenance, commissioning, troubleshooting, and repair of Cooling systems at SCD customer locations.

Lead the Way: Direct contractors and MEPPI-designated personnel through all phases of service projects to meet site requirements safely, efficiently, and on schedule.

Be the Technical Resource: Provide responsive and expert technical support via telephone and email to internal and external customers, including third-party service providers and end users.

Develop Future Experts: Provide technical guidance and training to technicians and authorized service providers to troubleshoot and repair complex IT Cooling product issues.

Solve Complex Challenges: Troubleshoot and complete advanced system installations and repairs independently, ensuring top-quality results.

Support Customers Anytime: Provide scheduled and on-call emergency field service and technical assistance to maintain critical cooling operations.

Collaborate and Improve: Work with representatives from other MEPPI divisions to identify, resolve, and prevent equipment or service-related issues and contribute to the planning and development of new products.

Inspect and Diagnose: Test and evaluate returned products, components, and systems to determine defects and recommend corrective actions.

Document with Precision: Maintain accurate service records, documentation, and test results for all customer and field activities.

Promote Long-Term Value: Recommend preventive maintenance services and system upgrades to enhance reliability and protect customers’ capital investments.

Operate Professionally: Submit accurate expense reports in a timely manner and conduct all business in alignment with MEPPI’s standards of integrity and professionalism.

What You Bring:Education: Associate degree in HVAC, Electrical, Electronics, or a related technical field preferred.

Experience:

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Minimum 8 years of experience troubleshooting and repairing HVAC or Cooling systems.

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3–5 years of experience working with Mitsubishi Electric technology—or equivalent education and experience.

Certifications: EPA Section 608 Certification required.

Technical Expertise:

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Advanced knowledge of Cooling products and services, with specialized expertise in Mitsubishi Electric technology.

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Proficiency in the use of mechanical and electronic test equipment.

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Ability to read and interpret technical drawings, blueprints, schematics, and bills of materials.

Analytical Skills: Advanced problem-solving and diagnostic abilities with demonstrated success resolving complex technical challenges.

Leadership: Developed ability to lead and direct the work of others on-site and in emergency situations.

Communication: Excellent interpersonal and communication skills to support customers, peers, and partners.

Technology Proficiency: Strong computer skills with emphasis on Microsoft Office applications and MRP/ERP business systems.

Requirements: Must hold a valid driver’s license and be able to travel and work at customer sites as required.

What’s in It for You?Comprehensive Health Coverage: Company-sponsored medical, dental, and vision plans with low employee premiums.

Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions.

Generous Paid Time Off: Achieve balance with vacation eligibility after 90 days and 12 paid holidays each year.

Career Development: Advance your skills through MEPPI’s training programs and educational assistance to grow your career in a supportive environment.

Employee Benefits: Enjoy profit sharing and exclusive employee discounts on MEPPI products and services.

Why MEPPI?

At MEPPI, you’re not just a technician—you’re part of a mission to power and cool the world’s digital backbone. As a U.S. affiliate of Mitsubishi Electric, we’re at the forefront of innovation, providing advanced technologies that ensure reliability in critical systems. Join our team where your expertise drives real-world impact every day.

About Us:

Mitsubishi Electric Power Products, Inc. (MEPPI) is a leader in the North American power systems, rail transportation, and large visual display markets. Join us and be part of a global organization dedicated to advancing the future of power and cooling technologies.

Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure every candidate is considered fairly.

Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this posting. Resumes submitted without a signed agreement will become the property of MEPPI, and no fee will be paid for unsolicited referrals.