Senior Field Service Technician (Virginia)
- Compensation
- Not disclosed
- Location
- Radford, Virginia, United States
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Contract
- Experience
- 10+ years
- Category
- Skilled trades
- Posted
Skills
Must have
- 10+ years of hands‑on experience performing preventive and predictive maintenance on power distribution and control equipment, or an equivalent combination of education and experience.
- Demonstrated experience installing, maintaining, testing, and repairing circuit breakers, transformers, switchgear, and related electrical, control, and automation equipment.
- Strong knowledge of applicable health, safety, and electrical codes and standards, including CSA, NFPA, and UL requirements.
- Proficient with general PC tools, including email, internet, data entry, Microsoft Word, Excel, and OneNote, as well as the ability to use smartphones and mobile applications for daily work tasks.
- Ability to read and interpret detailed electrical schematics and mechanical drawings with accuracy and confidence.
- Strong customer service orientation, with a professional, solutions‑focused approach in the field.
- Willingness to travel up to 75% as required by customer and business needs.
Full description
Work Model: This role can be performed remotely from an approved location, with flexibility based on business needs and applicable requirements.
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Thomson Power Systems, a Regal Rexnord company, has been at the forefront of electrical power solutions for over 50 years. We design and manufacture critical products, from Switchgear and Automatic Transfer Switches to Power Distribution Units, that keep businesses, homes, and essential infrastructure running when it matters most. Our solutions power Commercial, Industrial, Residential, and Critical Power environments, where reliability isn’t optional—it’s mission‑critical. At Thomson, you’ll be part of a team that delivers dependable performance, drives innovation, and makes a real‑world impact every day.
The Opportunity:
With new business fueling our growth, we’re expanding our Service team and adding a Senior Field Service Technician. The immediate project need is located in Richmond Virginia. Will travel nationwide after project is complete. This is a hands‑on, field‑based role where you’ll perform a wide range of service activities on installed critical power systems. As the face of our business, you’ll serve as a trusted liaison to our customers, delivering value‑added services on mission‑critical equipment.
Reporting to the Field Service Manager, the Field Service Technician is responsible for leading the start‑up, testing, and commissioning of low- and medium‑voltage switchgear and automatic transfer switches using specialized test equipment. This role plays a critical part in ensuring systems are properly installed, configured, validated, and fully operational prior to customer handoff. The position requires hands‑on technical expertise to diagnose and resolve issues involving paralleling switchgear, ATS, control systems, and related mechanical equipment at customer sites, while ensuring all work meets safety, quality, and performance standards.
Responsibilities:
- Develop, implement, and manage predictive and preventative maintenance programs for installed‑base customer in the Edgerton, WI area.
- Execute all aspects of field service work, including site assessments, equipment installation, start‑up, testing, commissioning, and ongoing maintenance of power distribution, control, and automation systems.
- Lead and support complex commissioning, upgrade, and modernization activities, ensuring systems are properly configured, validated, and performing to specification prior to customer handoff.
- Perform advanced troubleshooting, service, and repair activities on paralleling switchgear, automatic transfer switches (ATS), control systems, and related mechanical equipment, applying hands‑on technical expertise to diagnose and resolve issues at customer sites.