Senior Forward Deployed Engineer (10570) Toronto, Canada
A senior software engineer role embedded directly with strategic customers to design, build, deploy, and stabilize production solutions on Extreme Networks' networking platforms — spanning applications, agentic AI, integrations, APIs, data, automation, networking, and cloud infrastructure. Owns technical outcomes from discovery through production readiness and feeds field learnings back into the p
- Compensation
- CA$120K–CA$130K / yr
- Location
- Toronto, Canada
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Full time
- Experience
- 5+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or related technical discipline, or equivalent practical experience
- 5+ years of experience across the software development lifecycle (design, implementation, testing, deployment, production operations)
- Strong hands-on software development experience in one or more general-purpose languages such as Python, Java, Go, TypeScript, C#, or C++
- Experience building and operating distributed, cloud-based, or enterprise software systems
- Experience with APIs, integrations, data, containers, and modern software deployment practices
- Experience debugging complex software or systems issues and delivering production-quality solutions
- Ability to work effectively through ambiguous technical problems and drive engineering work to completion
- Experience collaborating directly with customers, partners, or external technical teams
- Strong written and verbal communication skills
- Ability to travel to customer sites as required by the engagement
Nice to have
- Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Machine Learning, or related discipline
- Experience building LLM-based or agentic systems involving tool use, retrieval, orchestration, context management, evaluation, or production deployment
- Familiarity with Model Context Protocol (MCP) and modern agent frameworks
- Experience with networking, network management, telemetry, observability, or distributed systems
- Experience with cloud-native technologies such as Kubernetes, containers, infrastructure-as-code, and CI/CD
- Experience integrating enterprise APIs, data platforms, identity systems, and operational applications
- Experience with distributed data platforms, streaming systems, or real-time processing
- Prior experience in Forward Deployed Engineering or another technical customer-facing software engineering role
Full description
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress.
Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.
Position details
Title of position: Senior Forward Deployed EngineerPosition type: Full time - Hybrid
Location: Toronto, CanadaPosition reports to: Director of Software Systems Engineering
Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled.
Work authorization: We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time
Scope
Are you energized by solving complex, high-impact problems directly with customers? Do you want to turn emerging technologies in intelligent networking, generative AI, agentic systems, automation, and cloud platforms into production solutions? Do you want what you build and learn in the field to help shape capabilities that benefit customers at scale?
Then come advance with us.
About the Position
Forward Deployed Engineers at Extreme are software engineers who work directly with strategic customers to jointly design, build, validate, and deploy solutions to complex business and technical problems using Extreme's products and platforms.
FDEs operate in real customer environments and own technical outcomes from discovery and solution design through implementation, deployment, and production readiness. The solutions they build must meet demanding requirements for scalability, security, reliability, observability, and operational safety.
This is a deeply technical and hands-on engineering organization. FDEs work directly with customers to understand complex problems and design, build, deploy, and stabilize production solutions using Extreme's products and platforms. They write production software, solve complex systems and integration problems, and own technical outcomes from solution design through production readiness. FDEs also identify platform gaps and define new feature requirements, working with Product teams to incorporate recurring customer needs into Extreme's products and platforms.
About the Role
As a Senior Forward Deployed Engineer, you will work directly with customer technical teams to design, build, deploy, and stabilize production solutions using Extreme's products and platforms.
You will take ownership of significant engineering workstreams and, depending on the engagement, complete customer solutions. You will work across application development, agentic AI, integrations, data, APIs, automation, networking, and cloud infrastructure to solve problems in real customer environments.