Senior Full Stack Software Engineer in Test

We are currently seeking a Senior Full Stack Software Engineer to join us in providing production support. In this role, the work will include working with various squads to resolve technical issues and ensure software/hardware is kept current on Path to Green initiatives. The ideal candidate will combine their engineering and problem-solving background with strong interpersonal skills to ensure that the processes and systems are constantly evolving to address business needs in a fast-moving and collaborative environment. You will collaborate directly with an agile team consisting of Product Owners, Integration Analysts, and other stakeholders.

Position Responsibilities:

• Design and deliver end-to-end SmartComm-based customer communication solutions that align with enterprise architecture standards and support high-volume document generation.

• Develop and optimize SmartComm configurations to simplify template creation, reduce manual effort, and improve efficiency for business users.

• Configure and manage SmartComm components to enhance document assembly rules, ensuring accurate generation of complex, multi-section communications in daily operations.

• Build, maintain, and improve SmartComm data models using SmartComm Data Modeler, enabling consistent, reusable, and scalable data structures across products and channels.

• Create and manage document templates, clauses, and layouts using SmartComm Draft Editor to ensure high-quality, compliant, and user-friendly outputs.

• Collaborate with product owners, business analysts, designers, and developers to translate business requirements into scalable SmartComm solutions and integrations.

• Define and implement robust integrations between SmartComm and core enterprise systems, ensuring seamless data flow and system interoperability.

• Review existing SmartComm implementations to identify opportunities for performance optimization, improved maintainability, and stronger alignment with architectural standards.

• Produce comprehensive technical design documents, configuration guides, and data mapping documentation to support development, maintenance, and knowledge sharing.

• Establish and promote best practices for error handling, logging, monitoring, and overall solution reliability within SmartComm environments.

• Partner with testing teams to define and validate test cases for templates, data models, and document assembly logic, ensuring high-quality and accurate outputs.

• Diagnose and resolve production issues related to SmartComm templates, configurations, or data mappings; implement root-cause fixes to prevent recurrence.

• Contribute reusable components, frameworks, and best practices to accelerate delivery and ensure consistency across SmartComm implementations.