Senior Implementation Consultant - Staffing Operations

Description of the company

Our client is a fast-growing Silicon Valley AI scale-up expanding across continental Europe. We are looking for a Senior Implementation Consultant - Staffing Operations to support staffing companies in implementing and optimizing AI-powered back-office processes.

You will work directly with staffing clients across Operations, Payroll, Finance and Billing, analysing existing processes and implementing AI-enabled workflows.

Role & Responsibilities

• Analyse and optimize staffing back-office processes across timesheets, payroll, pay & bill and invoicing
• Implement AI-powered solutions and identify automation opportunities
• Define and measure business outcomes that support client success and renewal decisions
• Train client teams and ensure successful adoption and handover
• Act as a trusted advisor post go-live, monitoring account health and delivered value
• Prepare and present Quarterly Business Reviews (QBRs) to operational and finance stakeholders
• Identify additional use cases and growth opportunities
• Collaborate closely with product, technical and customer-facing teamsAnalyse and optimize staffing back-office processes
• Map workflows across timesheets, payroll, pay & bill and invoicing
• Implement AI-powered solutions together with client teams
• Identify discrepancies, inefficiencies and automation opportunities
• Train client teams and manage successful handovers
• Work closely with technical and product teams
• Engage with stakeholders from operational teams to CFO level

Candidate Profile

• 3+ years of experience in Staffing Operations, Recruitment Operations, Payroll, Finance Operations or Staffing Technology, ideally gained within a staffing or recruitment agency environment
• Staffing industry experience is essential, with a solid understanding of timesheets, assignments, pay & bill, payroll validation, invoicing and margin drivers
• Strong consultative and client-facing skills with the ability to engage stakeholders from operations through to CFO level
• Experience translating operational improvements into measurable business value
• Fluent English required; German and/or French are a strong advantage
• Experience with staffing ERP, VMS, ATS or payroll platforms and implementation or consulting projects is highly desirable

Why Join?A unique opportunity to combine staffing expertise with cutting-edge AI technology and play an important role in the European expansion of a Silicon Valley scale-up.

The role offers significant ownership, international exposure and the opportunity to shape how AI transforms staffing operations.