CL Technical Services Ltd.
Senior Infrastructure Engineer / Senior Windows Platform Specialist (over $55K)
Senior infrastructure role in Causeway Bay, Hong Kong administering a large-scale Windows Remote Desktop Services (RDS) environment: deploying, hardening, monitoring, and troubleshooting Windows Server platforms, with occasional after-hours support. Core tech: Windows Server/RDS, GPO, CIS security benchmarks, SolarWinds/NNMi/PRTG, SNMP.
- Compensation
- HK$50K–HK$65K / mo
- Location
- Causeway Bay, Wan Chai District
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Devops
- Posted
Skills
Must have
- Bachelor's degree in Computer Science, Information Technology, or a related discipline
- Minimum 5 years of solid hands-on experience supporting Windows Server environments
- Proven experience with Windows Remote Desktop Services (RDS)
- Experience with RDS Profile Servers
- RDS deployment, configuration, security hardening, and troubleshooting
- Strong knowledge of Windows Group Policy (GPO): OS hardening, user disk quota management, RDS lockdown and security configuration
- Experience implementing and supporting CIS Windows Server Benchmarks
- Hands-on experience with enterprise monitoring platforms (SolarWinds NPM, OpenText NNMi, or PRTG)
- Familiarity with SNMP polling and trap-based monitoring
- Good command of written and spoken English and Chinese
Nice to have
- Previous experience working for an IT System Integration (SI) company
- Hands-on involvement in implementation or maintenance of HKSAR Government IT projects
- Direct technical support experience rather than purely project management or supervisory responsibilities
- Knowledge of ITIL best practices
- Experience with service management and ticketing platforms
Full description
Salary: $50,000 – $65,000 per month
Job Duties:
- Administer, maintain, and enhance a large-scale Windows Remote Desktop Services (RDS) environment.
- Manage and support RDS servers, profile servers, and related infrastructure components.
- Perform deployment, configuration, system hardening, troubleshooting, and performance tuning of Windows Server platforms.
- Implement and maintain security policies through Group Policy Objects (GPOs) and industry best practices.
- Apply and support CIS Windows Server security benchmarks, including troubleshooting issues arising from hardening activities.
- Monitor system and network availability using enterprise monitoring solutions.
- Investigate and resolve infrastructure incidents, system alerts, and service disruptions.
- Collaborate with internal teams and customers to ensure system stability, security, and performance.
- Provide after-hours technical support when required for maintenance activities and critical incidents.
Job Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- Minimum 5 years of solid hands-on experience supporting Windows Server environments.
- Proven experience in:
- Windows Remote Desktop Services (RDS)
- RDS Profile Servers
- RDS deployment, configuration, security hardening, and troubleshooting
- Strong knowledge of Windows Group Policy (GPO), including:
- Operating System hardening
- User disk quota management
- RDS lockdown and security configuration
- Experience implementing and supporting CIS Windows Server Benchmarks.
- Hands-on experience with enterprise monitoring platforms, such as:
- SolarWinds Network Performance Monitor (NPM)
- OpenText Network Node Manager i (NNMi)
- PRTG Network Monitor
- Familiarity with SNMP polling and trap-based monitoring.
- Good command of written and spoken English and Chinese.
Preferred Qualifications
Candidates with the following experience will have a distinct advantage:
- Previous experience working for an .