Five or more years of practical infrastructure engineering or operations experience, with the technical depth and independent judgment expected of a senior engineer. We welcome candidates whose experi
Strong communication and collaboration skills across technical and business teams in a global environment. A minimum of four hours of daily overlap with the US Eastern business day is required.
Nice to have
Prior specialist FinOps experience or certification, and experience supporting cloud cost optimization or commitment analysis. These are preferred, not required.
Automation that improves telemetry collection, model inputs, or repeatable analysis. Terraform, Ansible, Git, CI/CD, and Kubernetes experience can be useful, but none is mandatory.
Full description
About the Role
We are seeking a hands-on Infrastructure Engineer to focus primarily on capacity and demand planning across data centers and public cloud. You will combine practical infrastructure experience with analytical thinking and strong internal customer relationships to translate future demand into clear capacity models, options, and timely decisions. This is a hands-on planning role grounded in how production infrastructure actually performs.
You will proactively engage engineering, application, product, and business teams, and help drive capacity and cost discussions with our existing FinOps engineers. Leadership owns approved forecasts, procurement and investment recommendations and decisions, and team backlog priorities. You provide the evidence, facilitate the planning cadence, and surface issues early.
What You'll Do
Build trusted relationships and proactive demand intake with internal customers, connecting delivery plans, workload changes, and business growth to infrastructure needs.
Develop headroom, runway, growth, and scenario models for data center and public cloud capacity, documenting assumptions, uncertainty, dependencies, and changes in demand.
Validate sizing against production evidence, peak demand, failover conditions, and performance requirements, rather than treating average utilization as sufficient.
Account for hardware lifecycle and procurement lead times, cloud quotas, regional availability, and provisioning constraints when developing timing and capacity options.
Run a leadership-sponsored planning cadence, maintain clear analytical inputs, and escalate approved threshold crossings for review. Thresholds trigger discussion, not automatic purchases.
Help drive FinOps discussions with existing FinOps engineers: facilitate consumption, demand, capacity, and cost conversations; support consumption and spend forecast scenarios; and follow up with agreed action owners without controlling their backlogs.
Partner on rightsizing, reclamation, total cost of ownership, workload placement, and commitment analysis. Validate potential savings against resilience and performance needs; FinOps specialists retain ownership of their practice and program.
Requirements
Five or more years of practical infrastructure engineering or operations experience, with the technical depth and independent judgment expected of a senior engineer. We welcome candidates whose experience has been built in infrastructure operations.
Strong communication and collaboration skills across technical and business teams in a global environment. A minimum of four hours of daily overlap with the US Eastern business day is required.
Technical Requirements
Practical understanding of virtualization, compute, operating systems, storage capacity and performance (IOPS, latency, and throughput), networks, and resilience. Experience with platforms such as VMware or Nutanix and Windows or Linux is relevant; specific vendors are not required.
Senior Infrastructure Systems Engineer at TD Synnex (San Jose, Costa Rica) — aijobsearch
Ability to interpret observability and time-series data, assess public cloud capacity constraints, and build demand forecasts using Excel, SQL, Python, or equivalent data analysis tools.
Working experience with:
Sizing production workloads and validating capacity assumptions against real telemetry, workload behavior, service objectives, and operational constraints.
Translating cross-team demand into planning inputs and collaborating with globally distributed teams to resolve gaps, dependencies, and competing assumptions.
Must-Have Capabilities
Personal, practical infrastructure depth: explain how resources, bottlenecks, failure modes, and workload behavior affect usable capacity.
Translate customer demand into defensible forecasts and scenarios, clearly separating evidence, assumptions, uncertainty, and risks.
Facilitate constructive stakeholder conversations, challenge weak assumptions respectfully, and apply sound technical judgment to capacity and cost trade-offs.
Collaborate effectively with FinOps engineers and service owners, making cost-aware options understandable without compromising performance or resilience.
What This Role Is NOT
A general infrastructure delivery or ticket-queue role measured primarily by throughput, or a position intended to backfill on-call coverage. Operational experience informs the work; capacity and demand planning remain the primary focus.
Ownership of approved forecasts, spend approval, procurement or investment recommendations and decisions, architecture, team backlog priorities, or the FinOps program. You develop analytical inputs and options in partnership with the accountable owners.
Nice to Have
Prior specialist FinOps experience or certification, and experience supporting cloud cost optimization or commitment analysis. These are preferred, not required.
Automation that improves telemetry collection, model inputs, or repeatable analysis. Terraform, Ansible, Git, CI/CD, and Kubernetes experience can be useful, but none is mandatory.
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What's In It for You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!