Senior Inside Sales Specialist

Salary: RM 4,500 – RM 5,500 per month

About the role

A Vendor Account Executive Specialist manages inbound leads as the first point of contact for many new and growing businesses interested in Stripe and handles the full sales cycle through onboarding new users. A Vendor Account Executive is an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO. You have experience working with small businesses, understand the buyer journey, and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner. A Vendor Account Executive is used to building value in competitive situations and enjoys working on products that require deep product understanding, combined with technical knowledge.

Key responsibilities

• Identify high-potential prospective users from inbound leads or outbound lists

• Own the full sales cycle from lead to close for small/medium businesses

• For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on Stripe's rules while maintaining a premier user experience

About you

• 1 year in Stripe support or 2+ years of sales or prospecting experience, preferably at a technology company, and complete the requirements of the Stripe Sales assessment process

• Ability to understand the Stripe API and build great relationships with highly technical customers

• Ability to understand complex requirements and craft custom solutions

• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms

• Strong analytical and quantitative capabilities, including comfort with basic modeling

• Superior verbal and written communication skills

• Ability to operate in an ambiguous and fast-paced environment

• Strong interest in and capability with technology

• Previous experience with Salesforce

• Fluency in local market languages where necessary