Senior Instructional Designer

Discover a more connected career

We’re looking for a Senior Instructional Designer to join our team and help us achieve our vision to connect America. This individual will have a passion for curriculum development and a drive to create innovative and interactive learning experiences. The instructional designer is responsible for leading the development of instructional materials for virtual and instructor-led learning.

Connecting you to great benefits

• Weekly Paychecks

• Paid Time Off, Parental Leave, and Holidays

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

• 401(k) w/ Company Match

• Stock Purchase Plan

• Education Reimbursement

• Legal Insurance

• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• You will support the execution of the company’s training strategy in partnership with stakeholders, including business leaders and Operating Company Safety, Quality and Operational leaders

• You will support the identification of performance gaps and determine appropriate training solutions. This includes audience analysis to understand learner needs

• You will create clear, measurable, and actionable learning objectives (using Bloom’s Taxonomy)

• You will partner with Field Curriculum Designers, Field Trainers, and Subject Matter Experts and translate complex information into clear, accessible, and easily understood learning content

• You may participate in field observations to gain direct knowledge of real-world work and scenarios, ensuring training content accurately reflects on-the-job realities and processes

• You will design, develop, and standardize training curriculum in instructor-led and e-learning formats. This includes:

• Creating detailed storyboards, writing clear and concise scripts for narration, and structuring content logically for asynchronous learning

• Designing and developing comprehensive facilitator guides, participant workbooks, job aids, presentation slides, and interactive activities (e.g., case studies, hands-on operational activities, role-plays, group discussions).

• Using a variety of tools and technologies to create dynamic training materials

• You will support photo and video shoots for training content, collaborating with the production crew and talent to ensure captured footage aligns with scripts and content needs

• Develop effective assessments for virtual and instructor-led training including knowledge checks, quizzes, and skill-based evaluations