Senior IT Applications Analyst

GENERAL PURPOSE

The Sr. IT Applications Analyst plays a critical role in designing, implementing, and optimizing batch processing solutions that support key business operations. This position leverages both new and existing technologies to deliver efficient, reliable, and scalable batch systems.

As a Sr. Analyst, you will collaborate closely with IT and business stakeholders to gather, analyze, and document batch processing requirements. You will lead small to moderately complex projects through the full software development lifecycle, ensuring timely delivery and quality outcomes.

ESSENTIAL FUNCTIONSDevelopment Lifecycle for Small to Moderately Complex Projects

• Gather, organize and document requirements obtained by members of the project team and self.
• Under general direction from project leadership or management:
• Translate functional requirements to technical requirements.
• Document gaps in existing functionality and review requirements with stakeholders.
• Document high level functional design solutions.
• Coordinate detailed design activities for members of team and self.
• Support developers with requirements clarification and execute QA process.

• Collaborate with different teams, within IT and business to ensure timely and successful issue resolution.
• Coordinate activities to manage the test environments and test data.
• Coordinate activities for follow-up during all phases of test execution (i.e., unit, end-to-end, integration, performance, operational readiness, user acceptance).
• Manage user acceptance testing and obtain sign-off from the business. Log defects, track and answer questions from business users during User Acceptance Testing.
• Coordinate or create the documentation of training deliverables, including training plan, training schedule, job aids, etc.

Technical Services

• Coordinate or create the documentation of release and deployment planning deliverables.

Project Management of Small to Medium Complexity Projects

• Create project plan and manage the project SDLC deliverables.
• Create project status reports.
• Create reporting/dashboards for leadership review.

COMPETENCIES

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Problem Solving

Dealing with Ambiguity

Drives Results

Integrity & Trust

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• Minimum 5 years of experience in IT operations and application delivery.
• At least 2 to 3 years of experience with configuring and operating modern, process, and workflow automation solutions such as BMC.
• Working knowledge of Batch systems, specifically in a Retail context, including typical Retail applications, data, and interdependencies.
• Working knowledge and experience in managing the execution and support of batch applications and systems.
• Ability to work independently with little instruction and creatively solve problems.
• Understanding of Software Development Life Cycle methodologies and best practices.
• Working knowledge of Windows and basic application productivity suites like MS Office, Excel, PowerPoint, and MS Project
• This role requires regular in-office presence, including to work on computer, engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
• Ability to occasionally work outside standard business hours to coordinate with global teams.

Preferred Qualifications:

• Experience working for a national retailer with multiple stores and/or a consulting firm.
• Programming experience with one or more programming languages such as SQL, Python, Java or ERP, etc.

EDUCATION / CERTIFICATIONS

• Undergraduate degree in information systems, computer science, or a related technical discipline.

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to work on computer, engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

Ability to occasionally work outside standard business hours to coordinate with global teams

SUPERVISORY RESPONSIBILITIES

N/A