Senior IT Engineer

AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this ultra-powerful network is being designed to provide connectivity at 4G/5G speeds everywhere on the planet – on land, at sea and in flight.

Position Overview

We are seeking a self-motivated, results-oriented Senior IT Engineer to join our global team supporting and advancing our corporate computing environment. This role involves working with innovative technologies in a fast-paced, growth-oriented company. The ideal candidate is technically proficient, professional, and passionate about helping others while ensuring the reliability and performance of IT systems across the organization.

Key Responsibilities

• Provide support for end users across workstations, servers, and mobile device platforms (hardware and software).

• Support engineering applications running on Ubuntu, RHEL/CentOS 7, and Windows 10.

• Prepare, deploy, and ship new hardware to remote sites and end users.

• Deploy and maintain on-premises hardware including routers, switches, servers, workstations, monitors, and printers.

• Manage user accounts in on-premises Active Directory and cloud-based identity providers (e.g., Entra ID, LastPass/1Password).

• Perform software installations, patches, and upgrades to maintain system security and integrity.

• Troubleshoot and diagnose system issues across hardware and software layers.

• Create and maintain systems documentation for repeatability and compliance.

• Escalate complex issues to subject matter experts when necessary.

• Perform other related duties as assigned.

QualificationsEducation:

Bachelor’s degree in information technology, computer science, engineering, or a related technical field preferred

Experience:

• 5+ years of experience with Windows desktop support.

• 5+ years of experience with hardware maintenance tasks such as racking servers, switches, deploying workstations, setting up printers, etc.

• Good working knowledge of networking fundamentals such as the OSI model, TCP/IP stack, communication protocols, firewalls, routing, etc.

Preferred Qualifications:

• Bilingual in English and Spanish.

• IT related certification from Red Hat, Microsoft, CompTIA, VMWare, etc.

• 2+ years of experience with Linux desktop support, preferably Ubuntu and RHEL/CentOS 7+.