SENIOR IT EXECUTIVE AND ADMIN

The Senior Executive System Administrator is responsible for managing and maintaining the organization’s IT infrastructure, ensuring optimal system performance, security, and availability. The role provides Tier 3 support, oversees servers, networks, backup systems, and implements security protocols to safeguard enterprise systems.

Infrastructure & Systems Management

• Manage and maintain physical and virtual servers, networks, and core infrastructure.
• Oversee system performance, availability, and capacity planning.
• Implement, configure, and support Active Directory, VMware, Hyper-V, Linux, and Windows environments.
• Ensure proper backup and recovery processes are executed and tested regularly.

Security & Compliance

• Implement and maintain cybersecurity protocols, policies, and best practices.
• Perform system hardening, patch management, and vulnerability remediation.
• Monitor security logs, alerts, and respond to security incidents.

Support & Operations

• Provide Tier 3 technical support for critical system and network issues.
• Manage and supervise helpdesk service operations when required.
• Deliver advanced troubleshooting and root-cause analysis for infrastructure issues.

Systems Administration

• Administer user access, permissions, and identity management.
• Ensure system updates, upgrades, and maintenance activities are executed on schedule.
• Prepare documentation, standard operating procedures, and technical reports.

Collaboration & Stakeholder Support

• Work closely with IT team members and business units to support operational needs.
• Participate in cross-functional initiatives requiring deep systems and infrastructure expertise.
• Assist in IT project implementations and infrastructure deployments.

-