Senior IT Project Manager - Head of Professional Services
- Compensation
- PLN 15K–PLN 21.5K / mo
- Location
- Rzeszów
- Work setup
- Remote
- Seniority
- C level
- Employment
- Contract
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- At least 5 years of experience in IT Project Management, ideally 8–10+ years in complex enterprise environments
- Strong experience in managing multiple projects and service engagements simultaneously
- Proven track record of taking full ownership of complex IT projects and delivery
- Solid background in technical project management and IT infrastructure environments
- Good understanding of areas such as networking, data center, workplace/end-user computing, cloud and hybrid infrastructure
- Experience coordinating multiple technical workstreams and cross-functional teams
- Hands-on experience with resource allocation, capacity planning and team coordination
- Strong experience in budget planning, forecasting and cost tracking
- Experience managing risks, issues, dependencies, escalations and delivery priorities
- Strong stakeholder and customer management skills, including communication with senior-level stakeholders
- Leadership experience with the ability to set priorities, coordinate teams and drive accountability
- Ability to translate technical topics into clear project plans, business priorities and management-level communication
- Strong organisational, decision-making, problem-solving and conflict-resolution skills
- Structured, proactive and ownership-driven working style
- Ability to operate independently and drive continuous improvement in service delivery and operational efficiency
- English at B2+/C1 level
Nice to have
- Experience in large-scale IT infrastructure transformation, migration or carve-out projects
- Experience managing international or distributed project teams
- Experience working in enterprise environments with multiple internal and external stakeholders
- Experience cooperating with infrastructure architects, network engineers, cloud engineers and workplace teams
- Knowledge of Agile, Waterfall and hybrid project delivery models
- Experience with project portfolio or programme management
- Experience working with external vendors and service providers
- Relevant project management certification, e.g. PMP, PRINCE2, IPMA, Scrum or SAFe
- German language skills
Full description
Wynagrodzenie
B2B: 18500 – 25500 PLN / mies. netto
umowa o pracę: 15000 – 21500 PLN / mies. brutto
At cloudatus, we help customers drive technical solution design, development and deployment and support them throughout their cloud journey. As an all-cloud service and consulting provider for midsize and large enterprises, we speak cloud fluently: IaaS, PaaS, SaaS – you name it.
We are currently expanding our project team and looking for an experienced Senior IT Project Manager – Head of Professional Services to lead and coordinate multiple infrastructure and transformation projects in an international enterprise environment.
This is a senior leadership role with full ownership of project delivery and the Professional Services function, combining multi-project management, capacity and budget planning, technical project coordination and team leadership. You will oversee several parallel initiatives, coordinate workstreams across areas such as network, data center and workplace infrastructure, and ensure effective resource allocation, service quality and delivery across the Professional Services team.
You will be responsible for ensuring projects and services are delivered within agreed scope, timeline, capacity, quality and budget, while continuously improving operational efficiency, team performance and customer satisfaction.
Your Responsibilities
- Act as Head of Professional Services, taking overall ownership of the Professional Services function, its delivery, resources and operational performance
- Take end-to-end ownership of multiple IT projects and service engagements running in parallel
- Coordinate and oversee delivery across technical workstreams such as network, data center, workplace and infrastructure services
- Monitor service and project quality, effectiveness and compliance with agreed SLAs and operational standards
- Prepare and maintain capacity plans, including resource allocation and prioritisation across multiple projects
- Own budget planning, forecasting and cost tracking for assigned projects
- Coordinate internal operational and project teams, ensuring effective collaboration and clear priorities
- Monitor project progress, risks, issues, dependencies and escalations, taking corrective action where required
- Identify opportunities to improve and optimise operational processes, service delivery and team efficiency