Senior IT Security Specialist
Security analyst on Make-A-Wish America's internal IT security team: monitoring and triaging alerts from SIEM, EDR/XDR, email, and cloud security tools, investigating incidents, supporting IAM (MFA/SSO), and running vulnerability scans in coordination with an MSSP. Fully remote within the continental U.S. with some travel.
- Compensation
- $57.4K–$63K / yr
- Location
- Remote
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Security
- Posted
Skills
Must have
- Minimum 2+ years in IT
- Exposure/hands-on experience with EDR/XDR
- Network/security fundamentals (firewalls, DNS security, content filtering)
- Email security and phishing protection
- Identity and Access Management, MFA/SSO
- M365 and Azure security features
- Foundational understanding of cybersecurity principles, threats, and best practices
- Ability to thrive in a remote environment
- Some travel required
- Willingness to work outside traditional Monday–Friday business hours; 24/7 availability for IAM and incident response/escalation
Nice to have
- Cybersecurity experience
- Familiarity with vulnerability scanning tools
- Familiarity with SIEM monitoring and event triage
- Familiarity with basic incident response process
- Relevant certifications: CompTIA Security+, Azure Security Engineer, CCNA Security
Full description
Who We Are:
Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.
Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.
Location:
Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.
Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.
Position Summary:
The Security Analyst supports the organization’s Information Security program by monitoring security tools, reviewing alerts, investigating basic security events, and assisting in the protection of systems, data, and users. This role performs routine security operations tasks, conducts initial analysis of threats and vulnerabilities, supports identity and access management processes, and contributes to security awareness efforts. The Security Analyst works closely with senior team members and the Managed Security Services Provider (MSSP) to escalate issues appropriately and ensure the effectiveness of security controls.
Knowledge and Abilities:
- Demonstrated successful problem-solving abilities
- Foundational understanding of cybersecurity principles, threats, and best practices
- Basic knowledge of networks, systems, cloud environments, and endpoint security tools
- Critical thinking and analytical skills to identify and investigate suspicious activity
- Strong written and verbal communication skills
- Ability to follow procedures, document findings, and support incident response activities
- Strong organizational skills and attention to detail
- Ability to prioritize tasks and meet deadlines
- Ability to engage professionally across teams and levels of the organization
Duties and Responsibilities:
- Monitor and triage alerts from security tools (SIEM, EDR/XDR, firewalls, email security, cloud security platforms)
- Conduct initial investigation and documentation of potential security incidents and escalate as needed
- Assist with identity and access management tasks, including user provisioning, access reviews, and MFA/SSO support
- Support vulnerability scanning cycles and help track remediation progress