Senior IT Support Technician - Diego Garcia
- Compensation
- Not disclosed
- Location
- OCONUS-Diego Garcia
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Contract
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Associate’s degree in computer science or electrical engineering
- Five (5) years experience in a Microsoft® operating environment with field experience in personal computer (PC) hardware installation, configuration and maintenance certifications: IAT-2: Security + o
- Knowledge of Microsoft Window® Server, Microsoft® Exchange, Microsoft Window® XP Professional, Microsoft® Office Professional, IBM Tivoli, BMC Remedy, UNIX and Linux
- Strong interpersonal skills
- Three (3) years experience in a leadership role in an austere OCONUS environment with a multi-national workforce
- Must be familiar with current global, US, Program and PWS requirements
- Excellent organizational and time management skills
- Ability to obtain and maintain a US passport and driver's license throughout employment in this role
- Ability to successfully pass PACOM medical requirements and maintain requirements for duration of deployment
- Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance
Full description
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an Senior IT Support Technician to support a government contract based on the island of Diego Garcia.PURPOSE / SCOPE
The Senior IT Support Technician is responsible for providing advanced Windows/server support and touch labor; supports remedy ticketing and troubleshooting; assists remote help desk in providing workstation/PC hardware installation, configuration and maintenance; supporting user applications and troubleshooting; and other duties as assigned all while ensuring successful performance and compliance with Performance Work Statement (PWS), Program, USG, and international requirements and guidelines. Ensures compliance with standard management practices including but not limited to monitoring, records keeping, report preparation, training, inspections, data reporting, etc. Will perform other duties as assigned.
The Senior IT Support Technician will be available for on-call support as needed 24 hours/day, 7 days/week in this role.
QUALIFICATIONS
- Associate’s degree in computer science or electrical engineering
- Five (5) years experience in a Microsoft® operating environment with field experience in personal computer (PC) hardware installation, configuration and maintenance certifications: IAT-2: Security + or GSEC or SCNP or SSCP (Senior IT Support Technician must meet requirements outlined in the DOD 8570.1M directive matrix IAT-1)
- Knowledge of Microsoft Window® Server, Microsoft® Exchange, Microsoft Window® XP Professional, Microsoft® Office Professional, IBM Tivoli, BMC Remedy, UNIX and Linux
- Strong interpersonal skills
- Three (3) years experience in a leadership role in an austere OCONUS environment with a multi-national workforce
- Must be familiar with current global, US, Program and PWS requirements
- Excellent organizational and time management skills
- Ability to obtain and maintain a US passport and driver's license throughout employment in this role
- Ability to successfully pass PACOM medical requirements and maintain requirements for duration of deployment
- Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance
WORK ENVIRONMENT, PHYSICAL DEMANDS
- Able to stand for long periods of time such as eight (8) to ten (10) hours, bend, kneel, and reach to store/retrieve supplies
- Able to lift, carry, and push supplies and boxes up to 50 pounds
- Living and working conditions at the assignment location could be remote and uncomfortable
- May work in a typical office environment
OTHER RESPONSIBILITIES