Senior IT Technical Support Analyst

Candidate will manage Corporate Security applications from an on-going support perspective as well as lifecycle and change management.

Requirements

• AMAG/CCURE/Salient/Passage Point experience strongly preferred; familiarity with physical access control and video management systems technology a must
• Active Directory, HR Data integration, windows server experience
• Experience with lifecycle management and upgrades
• Ability to write and work with business partners to execute System and Unit Test Plans
• Experience with Service Transitions from Projects to Production
• Experience using ITIL for incident and problem management
• Vendor management experience
• Ability to multi-task as candidate will manage concurrent workstreams
• Strong communication skills as project teams will primarily be virtual

Nice to have

• Experience with GSK IT systems and processes
• Experience with managing GSK GxP validated systems, including writing GxP documentation and managing the project through the documentation process
• Experience with Lean Sigma

For more information, please contact

Tinny Jindal

973-967-3478