Manulife Financial
Senior Manager, Agency Training and Development
- Compensation
- Not disclosed
- Location
- Hong Kong, Manulife Financial Centre
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Must have
- University graduate with training and insurance professional qualifications
- Minimum 8 years of relevant experience
- Insurance sales experience preferable
- Solid experience in Agency Manager Training and development
- Good training sense and techniques in terms of course development, design and evaluation
- Ambitious on training and development
- Willingness on new initiatives
- Work Independently to handle training projects / tasks
- Strong business and market sense
- Willing to adopt changes
- Good presentation, facilitation and interpersonal skills
- Effective time management, negotiation and influencing skills
- Good analytical skills, strategic mindset, attentive to details, problem solving, as well as communication skills
- Mature, self-driven with strong sense of responsibility and positive working attitude
- Experience in Chinese Mainland is preferred
- Proficient in written and spoken English and Chinese
- Fluent in speaking Putonghua is an advantage
- Candidate with less experience may considered as Manager Title
Full description
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Manager, Agency Training & Development with the resources to solve critical problems for the future of our business, which is why we need you.
Position Responsibilities:
- Closely partnership with senior agency leaders, field management, internal and external business partners
- Drive company initiatives and results through agency manager training, district development programs, promotion projects, and custom made projects.
- Proactively develop communications with stakeholders to translate learning needs into objectives, contents, learning activities and designs of training programs
- Monitor, implement and maintain high training effectiveness to meet with stakeholders’ expectations
- Initiate training plans and follow through the execution based on business needs
- Ensure learning sustainability, help teams and individuals apply learning after training is delivered
- Constantly and proactively participate in and contribute to management issues including training strategy, people development and resources planning that meet our priorities
- Formulate and lead agency district development programs with the objectives to drive sales and grow the agency force
- Work closely to the team head to manage the team operation including but not limited to budgeting planning, training plans, manpower allocation, reporting and administration
- Assist team head to plan, organize & direct resources to implement & formulate training strategies to address company’s and agencies’ short-term to long-term business goals
- Develop digital tools and solutions to leverage training effectiveness in agency manager training programs, district development projects and other ad hoc tasks
Required Qualifications:
- University graduate with training and insurance professional qualifications
- Minimum 8 years of relevant experience
- Insurance sales experience preferable
- Solid experience in Agency Manager Training and development
- Good training sense and techniques in terms of course development, design and evaluation
- Ambitious on training and development
- Willingness on new initiatives
- Work Independently to handle training projects / tasks
- Strong business and market sense
- Willing to adopt changes