Senior Manager- Development, SAP

Builders FirstSource (BFS) is executing Project Elevate, a multi-year business transformation that is standardizing core operations on SAP S/4HANA Cloud, Private Edition and connected enterprise applications. The Senior Manager, IT – Software Engineering and Development, leads the team responsible for the quality, maintainability, security, and delivery of Project Elevate custom development. This role manages Senior Engineers and other development resources, sets engineering direction and standards, and is accountable for translating business and architecture priorities into clean-core, scalable solutions across SAP S/4HANA and SAP Business Technology Platform (BTP). The Senior Manager partners with business, functional, architecture, security, Basis, data, testing, release-management, support, and systems-integration leaders to ensure predictable delivery, strong technical governance, effective talent development, and successful transition of solutions into operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead the Project Elevate application-development function and provide accountable management from demand intake and solution design through build, test, deployment, stabilization, and transition to support.
Manage Senior Engineers, engineers, contractors, and delivery partners; establish clear goals, assign work, balance capacity, remove impediments, and hold the team accountable for quality, schedule, documentation, and business outcomes.
Set the technical direction, operating model, development standards, naming conventions, documentation expectations, security requirements, code-review practices, and quality gates for BFS and vendor-delivered application development.
Ensure Senior Engineers translate approved functional requirements into complete technical designs, estimates, development plans, unit-test plans, deployment dependencies, operational documentation, and support readiness.
Govern the design and delivery of RICEFW objects, Fiori applications, CDS views, OData services, APIs, workflows, integrations, extensions, and related SAP and BTP solutions; personally engage in complex, high-risk, or business-critical decisions and escalations.
Champion SAP clean-core principles by prioritizing fit-to-standard, released APIs, zero modification, in-app extensibility, ABAP Cloud/on-stack extensibility, and side-by-side BTP solutions before classical extensions.
Provide governance across SAP S/4HANA, ABAP, RAP, CDS, SAP Fiori/UI5, SAP Gateway/OData, SAP BTP, CAP, SAP Build, HANA Cloud, workflows, events, and API-based integration patterns, ensuring solutions align with enterprise architecture and product roadmaps.
Establish and monitor engineering quality measures, including technical-specification approval, peer review, automated and manual code checks, performance analysis, secure coding, test evidence, defect trends, technical debt, transport readiness, and production stability.
Partner with functional and business leaders early in solution discussions to assess standard capabilities, clarify gaps, compare extensibility options, and make transparent decisions that balance business value, maintainability, risk, cost, delivery speed, and upgrade compatibility.
Coordinate with Enterprise Architecture, Integration, Security, Basis, Data, Testing, Release Management, and application owners to resolve cross-system dependencies and deliver integrated end-to-end capabilities.
Own development portfolio planning, estimates, resource forecasts, delivery commitments, risks, dependencies, status reporting, and release readiness; communicate decisions and tradeoffs clearly to program and technology leadership.
Oversee controlled deployment through approved change and transport processes and ensure appropriate cutover support, production validation, hypercare, root-cause analysis, remediation, operational monitoring, and knowledge transfer.
Manage systems integrators, offshore teams, contractors, and software-development partners; review estimates, staffing, designs, code-quality outcomes, test results, delivery plans, and knowledge-transfer progress, and take corrective action when expectations are not met.

SUPERVISORY RESPONSIBILITIES
This job has supervisory responsibilities, including direct accountability for Senior Engineers and other assigned employees or contractors. Responsibilities include workforce and succession planning; talent selection, onboarding, coaching, training, and development; establishing goals and performance expectations; planning, assigning, prioritizing, and directing work; conducting regular feedback and performance reviews; recognizing contributions; managing capacity and delivery accountability; and addressing performance, conduct, or team concerns promptly, with escalation when necessary.

MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related discipline, or an equivalent combination of education and experience.
Ten or more years of relevant software-engineering or enterprise-application experience, including substantial SAP application-development experience in SAP S/4HANA or SAP ERP environments.
Five or more years of people leadership, delivery leadership, or technical-team management experience, including responsibility for senior engineers, employees, contractors, and systems-integration partners.
Demonstrated experience leading custom SAP solutions through requirements, architecture and technical design, estimation, development, code review, testing, transport, deployment, stabilization, and production support.
Strong working knowledge of SAP S/4HANA extensibility, clean-core principles, ABAP, RAP, CDS, enhancements, workflows, interfaces, forms, OData services, Fiori/UI5, SAP BTP, APIs, integration patterns, and cloud-based extension approaches.
Experience establishing and enforcing secure coding, performance optimization, source/version control, peer review, automated quality checks, testing, DevSecOps, release governance, and software-development lifecycle practices.
Experience managing delivery portfolios, budgets or resource plans, vendor commitments, cross-functional dependencies, risks, executive communications, and production-service outcomes in a complex enterprise environment.
Strong leadership, coaching, decision-making, analytical, troubleshooting, negotiation, documentation, communication, and stakeholder-management skills.

COMPETENCIES

Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.
Provides Leadership: Makes decisions and takes responsibility; directs and leads others even in ambiguous circumstances, coordinating activities; provides encouragement and inspiration to help others succeed.
Builds Effective Teams: Builds high performing teams by integrating a diversity of skills and personalities and creating a deep sense of accountability and shared purpose.
Develops Talent: Focuses on developing, coaching, and mentoring talent to improve individual and organizational performance. Contributes to building talent that the industry, market, and BFS needs.
Manages Stakeholders: Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes.
Drives Success: Takes action, initiates activity and seizes opportunities for new business; pursues goals with persistence and achieves outstanding results.

BFS COMPETENCIES

Business and Financial Acumen

Demonstrates depth of understanding for the P&L and financial analysis
Teaches business and financial acumen to others.
Understands KPIs and how BFS makes money.
Knows the different business segments and how they relate to one another.
Understands customer sales and engagement.
Demonstrates functional and/or technical expertise.
Understands complex issues and demonstrates problem solving skills.
Understands how to maximize business results regardless of industry cycle.

Results Driven

Holds self and others accountable.
Communicates and sets clear goals with plans to deliver.
Manages competing priorities effectively.
Demonstrates appropriate urgency.
Drives to exceed expectations in alignment with our BFS SPICE values.
Embraces and follows best practices.
Demonstrates self-starter, can-do attitude.

Strategic Thinking and Decision Making

Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.
Demonstrates willingness and courage to make tough decisions in a timely manner.
Balances short-and-long term priorities
Demonstrates proactive versus reactive thinking.
Asks questions to identify root cause and analyze situations more accurately.

Servant Leadership

Demonstrates humility by putting others first.
Builds trust-based relationships.
Leads by example with kindness and respect.
Collaborates well across all areas of the business.
Advocates for others
Actively listens to understand the meaning and intent of what the other person is communicating.
Demonstrates authenticity and encourages others to do the same.

Emotional Intelligence

Demonstrates situational awareness – knows when and how to adjust leadership style in different situations.
Demonstrates self-awareness – understands strengths and weaknesses.
Demonstrates empathy – puts themselves in other’s shoes.
Assumes positive intent.

Develops and Leads Others

Drives alignment through clear communication of vision, goals, and expectations.
Invests time on a regular basis in performance feedback and developmental conversations.
Fosters a respectful and inclusive environment.
Empowers, motivates, and inspires others.
Coaches and mentor others for their development.
Guides and persuades others to deliver positive outcomes.

Growth Mindset

Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.
Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.
Thinks like an owner with an entrepreneurial spirit.
Demonstrates and encourages intellectual curiosity.
Continuous learner; seeks opportunities and knowledge for personal and professional growth.
Sees possibilities over problems – actively seeks solutions.

Innovation

Encourages out-of-the box thinking to create new ways of doing things.
Continuously seeks to improve and simplify pain points in the business.
Anticipates, embraces, and leads change.
Develops and executes breakthrough strategies.

Integrity

Does the right thing even under challenging circumstances?
Communicates with honesty.
Consistently treats others fairly and equitably.
Demonstrates reliability and does what they say they will do.
Conducts tough conversations and delivers difficult messages with kindness and respect.

WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds.
Occasional travel may be required.