Senior Manager/Director Network Engineering & Telecommunications

As a People Manager, this role directs the enterprise network and telecommunications function and establishes the strategy, architecture, governance, and operating direction necessary to provide secure, resilient, and scalable connectivity across the organization. The role directs the transformation of the bank's network and voice environment as part of the broader technology modernization strategy, establishing multi-year roadmaps, technology standards, investment priorities, and operating capabilities that enable hybrid and cloud adoption while managing enterprise technology, operational, security, and regulatory risk.

• Network and Telecommunications Strategy: Directs the enterprise strategy and multi-year roadmap for network engineering, telecommunications, unified communications, and enterprise voice capabilities across data center, branch, campus, ATM, and cloud environments. Establishes target-state architecture, technology standards, investment priorities, and operating models that support business strategy, modernization, resilience, security, and scalability.
• Enterprise Network Transformation: Directs large-scale modernization of switching, routing, wireless, software-defined networking, automation, and hybrid and cloud connectivity, including transitions between strategic technology platforms. Establishes transformation priorities, governance, sequencing, and success measures and directs teams and strategic partners through complex implementations.
• Network Security and Operational Resilience: Directs the strategy and governance for network security and operational resilience in partnership with Information Security and Risk Management. Ensures appropriate controls for firewall governance, network segmentation, secure access, threat detection and prevention, disaster recovery, capacity, failover, and remediation of identified risks.
• Risk, Controls, and Governance: Establishes accountability for the control environment supporting enterprise network and telecommunications services and ensures alignment with technology, risk, regulatory, and audit requirements. Directs governance for change control, documentation, configuration standards, regulatory examination support, audit readiness, and corrective actions.
• Financial, Vendor, and Strategic Partnership Management: Directs financial, lifecycle, sourcing, carrier, and vendor strategies for the network and telecommunications function and develops business cases and investment recommendations supporting modernization priorities. Builds strategic partnerships across Technology, Cloud Architecture, Enterprise Architecture, Information Security, Risk Management, and business units and directs vendor, carrier, and integrator performance against enterprise requirements.
• People Management: Provides strategic leadership on all aspects of people management while modeling our leadership principles. Cultivates an environment where people are empowered to grow, take initiative, and succeed through clear direction, continuous coaching, and shared celebration.
• Performs other responsibilities and duties as assigned.

• Bachelor’s degree in computer science, information technology, engineering, or a related field. Equivalent work experience or certification(s) may be considered in lieu of degree.
• Minimum 10 years of experience in enterprise network engineering, telecommunications, infrastructure operations, or a related technology discipline, including experience designing, operating, and modernizing complex network environments. Minimum 5 years of leadership experience.
• Professional networking or cloud certifications such as JNCIE, JNCIP, CCIE, CCNP, or cloud networking credentials are preferred.
• Proficient with Microsoft Office applications.
• Advanced knowledge and skill proficiency in customer experience, people management, strategic thinking, network engineering, network architecture, network security, network planning & design, technology roadmap, vendor management, and stakeholder management.
• Intermediate knowledge and skill proficiency in business acumen and risk governance.
• Strong working knowledge of enterprise switching, routing, wireless, SD-WAN, data center networking, network automation, hybrid cloud connectivity, IP address management, DNS, DHCP, load balancing, telecommunications, unified communications, and enterprise voice technologies.
• Demonstrated knowledge of network security and resilience practices, including firewall policy management, segmentation, threat detection and prevention, secure remote access, disaster recovery, and regulatory and control requirements applicable to financial institutions.
• Ability to lead complex technology initiatives in a highly available and regulated environment through disciplined execution, sound judgment, effective communication, relationship management, change leadership, and continuous improvement.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.