Senior Manager - Enterprise Systems/Program Management

About the role:

We are looking for an AI-forward, strategic Senior Manager to lead our Finance Applications portfolio within Enterprise Systems.

This is a high-impact role for a leader who thrives in ambiguity, brings order to complex cross-functional programs, and uses AI as a force multiplier across delivery, design, and decision-making.

You will own end-to-end transformation of our Order-to-Cash, Procure-to-Pay, and Record-to-Report ecosystemspartnering with Finance, Procurement, Revenue Operations, IT, and external vendors to deliver outcomes that move the business forward.

If you are equally comfortable architecting a multi-quarter roadmap, stakeholder management, performing RCA, and presenting risk trade-offs to executiveswe want to talk to you.

Responsibilities:Lead with strategy:

• Define and own the multi-year roadmap for Finance enterprise applications, aligning technology investments with business objectives across Order-to-Cash, Procure-to-Pay, and Revenue/Close cycles.

Turn chaos into clarity:

• Step into ambiguous, fast-moving programs and bring structureclear scope, owners, decisions, and outcomeswithout slowing the business down.

Drive AI-native delivery:

• Embed AI tools (Claude, Microsoft Copilot, and emerging assistants) into how the team operates: requirements drafting, test case generation, change documentation, status reporting, code review, and stakeholder communication.

• Set the standard for what an AI-augmented Finance Systems team looks like.

Own the systems stack:

• Provide hands-on leadership across NetSuite, Zuora, SAP Ariba, and Klaritypartnering with admins, developers, and integration teams on configuration, enhancements, integrations, and support.

Manage stakeholders end-to-end:

• Be the trusted partner to Finance, Accounting, RevOps, Procurement, Legal, and IT leadership.

• Translate business problems into delivery plans; translate technical trade-offs into business language.

Run disciplined programs:

• Establish PMO best practices, govern scope/schedule/budget/quality, lead steering committees, manage risks and escalations, and deliver predictably across waterfall, Agile (Scrum/Kanban), and hybrid models.

Lead vendors and SIs:

• Manage external implementation partners and product vendorsset expectations, hold them to outcomes, and integrate their work cleanly with internal teams.

Protect the business:

• Ensure compliance with SOX, ITGC, and information security policies.

• Partner with internal and external auditors as a credible system and process owner.

Continuously improve:

• Identify automation, simplification, and AI-driven opportunities that reduce cost, accelerate close, improve data quality, and free the team for higher-leverage work.

Qualifications:Experience:

• 15+ years in Enterprise Systems / Technical Program Management, including 5+ years leading Finance application portfolios in mid-to-large enterprises (preferably SaaS, subscription, or high-growth tech).

Hands-on systems expertise:

• Deep, working knowledge of NetSuite (ERP), Zuora (Revenue) and SAP Ariba (Procure-to-Pay).

• You can sit with an admin or developer and reason about configuration, data flow, and integration designnot just manage from a distance.

AI fluency - hands-on, not theoretical:

• Demonstrated, daily use of Claude and/or Microsoft Copilot to ship work faster: writing prompts that get usable output, building lightweight workflows, evaluating AI suggestions critically, and coaching a team/s to do the same.

Stakeholder management at the highest level:

• Track record of influencing VPs, CFOs, controller, and cross-functional peersmanaging divergent expectations and landing decisions in writing.

Chaos-to-clarity operator:

• Known for walking into messy programs and producing a one-page plan that everyone agrees with by end of week.

Program delivery range:

• Comfort with both Waterfall and Agile (Scrum, Kanban, Lean); fluent in Jira, Confluence, MS Project, and modern collaboration tooling.

Compliance grounding:

• Practical understanding of SOX, ITGC, segregation of duties, and audit support for finance systems.

Education:

• Bachelor's in computer science, Engineering, IT, or related discipline.

• MBA or advanced technical degree is a plus.

Nice To have:

• PMP, PgMP, SAFe, or equivalent program management certification.

• Experience with Salesforce, Coupa, or Oracle Fusion Apps adjacent to the core stack.

• Prior experience leading offshore/onshore delivery models.

• Exposure to data platforms azure Datalake and finance analytics.