Senior Manager - Financial Crime Detection and Analytics

About the role

As our Senior Manager, Financial Crime Detection & Analytics, you'll play a critical role in shaping how BOQ Group detects, prevents and responds to financial crime across AML/CTF, sanctions, fraud and scams. Sitting at the intersection of strategy, analytics, risk and technology, you'll lead the capabilities that help protect our customers, our organisation and the broader financial system.

You'll lead a multidisciplinary team responsible for transaction monitoring, customer and payment screening, fraud and scam detection, customer risk assessment and advanced analytics capabilities. You'll oversee the effectiveness of critical controls, guide the uplift of detection frameworks and help ensure we're identifying emerging threats while continuing to deliver strong customer and regulatory outcomes.

This role is as strategic as it is operational. You'll help set the roadmap for future capability, working with emerging technologies, advanced analytics, automation and artificial intelligence to enhance the way we detect and respond to financial crime risks. You'll also partner closely with executive stakeholders, governance forums, vendors and industry partners to drive innovation and continuous improvement across the organisation.

You'll have the opportunity to influence decisions, respectfully challenge thinking and see the direct impact of your work - joining a business where leaders are accessible, ideas are welcomed and your contribution won't get lost in the crowd. If you're looking for an opportunity where you can combine strategic leadership, data and analytics, financial crime expertise and meaningful customer impact, this is a role where your work will truly matter.

About you

You're a senior financial crime leader who thrives on solving complex problems and creating meaningful outcomes.

You bring extensive experience within banking or financial services and have built deep expertise across areas such as AML/CTF, sanctions, fraud, scams, transaction monitoring, customer risk assessment, screening and financial crime analytics. You've successfully led leaders, influenced senior stakeholders and delivered large-scale capability uplift or transformation initiatives within complex environments.

You enjoy taking a strategic view, connecting data, intelligence, technology, regulatory obligations and customer outcomes into practical solutions. You're comfortable translating complex information into clear recommendations and can confidently engage with executives, governance forums, regulators and technical specialists alike.

Your leadership style is collaborative, authentic and empowering. You know how to build high-performing teams, develop future talent and create an environment where people feel supported to challenge ideas, think differently and deliver their best work. You lead with curiosity, integrity and sound judgement, balancing customer protection, regulatory expectations and commercial realities.

Most importantly, you're motivated by purpose. You understand that strong financial crime controls help protect customers, communities and the broader financial system, and you're excited by the opportunity to help shape what that looks like at BOQ Group for years to come.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.