Senior Manager - International Operations
- Compensation
- Not disclosed
- Location
- Pasadena, CA, US
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor’s degree in Business, Finance, Accounting, International Business, or a related field required; advanced degree preferred.
- CDCS (Certified Documentary Credit Specialist) certification preferred.
- Minimum 10 years of international trade finance, Cross-Border Banking, or trade operations experience.
- Minimum 5 years of progressive management experience leading trade finance or international operations teams.
- Extensive knowledge of international trade finance products, transaction structuring, trade processing, and operational risk management.
- Strong understanding of trade finance credit facilities, credit approval processes, collateral requirements, borrowing base methodologies, credit documentation, and trade-related lending structures.
- Demonstrated ability to partner effectively with Credit Administration, Relationship Management, and business units to evaluate, structure, approve, and administer complex trade finance transactions w
- Strong understanding of credit risk mitigation techniques related to international trade finance, including country risk, bank risk, counterparty risk, documentary risk, collateral management, and tra
- Expert knowledge of ICC rules and international trade standards, including UCP 600, ISP98, URC 522, URDG 758, and other applicable trade finance practices.
- Thorough knowledge of U.S. banking regulations, BSA/AML requirements, OFAC regulations, anti-boycott requirements, and other compliance standards governing international banking and trade finance oper
- Demonstrated experience leading strategic initiatives, process improvement programs, technology implementations, and organizational change efforts.
- Strong analytical, problem-solving, and decision-making skills with the ability to manage complex operational, credit, and regulatory issues.
- Excellent interpersonal, leadership, communication, and organizational skills with the ability to effectively influence and collaborate across all levels of the organization.
- Strong written and verbal communication skills.
- Bilingual English and Mandarin preferred.
Full description
Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
The Senior Manager, International Operations is responsible for the strategic leadership, management, and oversight of the International Operations function, including Documentary Letters of Credit, Standby Letters of Credit, Documentary Collections, Financial Institutions, Supply Chain Finance, Trade Finance Credit Facilities, BSA-related requirements, and other international trade finance products.
This role is accountable for developing and executing operational strategies that support the Bank's international business objectives while ensuring operational excellence, regulatory compliance, sound risk management, and exceptional customer service. The Senior Manager serves as a key partner to Commercial Banking, International Banking, Relationship Managers, Credit Administration, Compliance, Risk Management, and executive leadership to support business growth and deliver effective trade finance solutions.
The position requires extensive expertise in international trade finance operations, transaction structuring, trade finance credit facilities, operational risk management, and regulatory requirements. The Senior Manager provides leadership in evaluating complex trade transactions, managing operational risks, identifying potential credit-related risks and exceptions within trade transactions for appropriate escalation and review, implementing strategic initiatives, and driving process improvements that enhance efficiency, scalability, and customer experience.
The successful candidate will possess strong leadership, strategic thinking, and decision-making capabilities, with the ability to influence stakeholders across multiple business functions and organizational levels while fostering a culture of accountability, continuous improvement, operational excellence, and talent development.
Responsibilities
- Manage the day-to-day operations of the International Operations department, ensuring the accurate, timely, and efficient processing of international trade finance transactions and related operational activities.