Senior Manager Operations (FM & Security)

Senior Manager Operations (FM & Security)

Company: Easy Source HR Solutions
Job Location: New Delhi, Delhi, India
Employment Type: Full-time
Experience Required: 10+ years

Easy Source is a tech-enabled workforce solutions company with 10,000+ deployed staff across 180+ client locations, and a fast-growing security business.

About the role

Youll lead manned guarding operations across multiple client sites. That covers guard deployment, discipline, compliance, client relationships, and procurement of uniforms and kit. Youll also oversee a smaller set of housekeeping and facility services at some of these sites. We need someone who has run security operations hands-on, from night checks to client reviews.

What youll do

Security operations

Run day-to-day manned guarding operations across multiple client sites
Deploy guards and supervisors, plan shifts and rotations, and ensure every post is covered
Prepare and enforce post orders, site SOPs, and access-control procedures
Conduct surprise checks, night rounds, and periodic site security audits
Handle incident reporting, investigations, and emergency response coordination
Maintain guard grooming, uniform, and conduct standards at every site

Guard management & training

Oversee guard hiring, police verification, onboarding, and training
Manage attendance, discipline, absenteeism, replacements, and grievances
Coordinate with recruitment, HR, and payroll teams on staffing and payouts

Compliance

Ensure PSARA compliance, including licensing, guard training, and verification recordsEnsure statutory labour-law compliance across all security deployments

Procurement & vendor management

Own procurement of guard uniforms, winter kit, shoes, belts, caps, badges, and accessories
Source security equipment such as torches, batons, whistles, and registers as needed
Identify vendors, negotiate terms, compare quotations, and manage purchase orders
Track kit issuance, inventory, and procurement budgets

Client relationships

Conduct regular operational reviews with clients and resolve escalations quickly
Ensure service delivery meets SLAs, and maintain reports and documentation

Facility services

Oversee housekeeping teams and facility support staff at select client sitesProcure housekeeping uniforms, chemicals, cleaning equipment, and PPECost control & reporting
Monitor site-level costs and profitabilityPrepare MIS reports on deployment, attendance, incidents, procurement, and service performance

What were looking for

10+ years in security services or manned guarding, ideally with a security agency
Experience managing multiple client sites and large guard forces
Working knowledge of PSARA and security-agency compliance
Hands-on experience procuring security uniforms and guard kit (essential)Exposure to housekeeping or facility management is a plus
Strong leadership, discipline management, and client handling skills
Proficiency in MS Excel and MIS reporting
Currently based in Delhi, and willing to travel across Delhi NCR, including night site visits
Available to join immediately

Education

Graduate in any discipline. Ex-servicemen or ex-paramilitary candidates are welcome. A diploma in Security Management, Operations, or Facility Management is a plus. .