Senior Manager – Software Engineering
- Compensation
- Not disclosed
- Location
- Bengaluru
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Full time
- Experience
- 13+ years
- Category
- Software engineering
- Posted
Skills
Must have
- 10+ years of relevant work experience with a Bachelor''s Degree or at least 8 years of experience with an Advanced Degree (e.g. Master''s, MBA, JD, MD) or 5 years of experience with a PhD, OR 13+ year
Nice to have
- 12 or more years of relevant work experience with a Bachelor''s Degree or 10 or more years of relevant experience with an Advanced Degree, or 7 or more years of experience with a PhD.
- Proven experience leading and growing engineering teams hiring, coaching, performance management, and driving retention.
- Track record of delivering a product area predictably, with metrics for on-time delivery, quality, and operational health.
- Hands-on coding experience in one or more modern programming languages (e.g., Java, Python, C#, Node.js), with the depth to review code and engage in technical discussions.
- Expertise with container and cloud technologies (e.g., Docker, Kubernetes, AWS, Azure, or GCP).
- Experience with observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, Datadog, or Splunk).
- Experience championing or driving adoption of GenAI/LLM technologies within an engineering team.
- Experience building and guiding teams that build microservices using HTTP, REST, JSON, and XML.
- Experience guiding system design and architecture decisions for a product or platform area.
- Experience managing incidents, production support, and operational excellence practices.
- Experience partnering with product, QA, DevOps, and Agile/Scrum teams in a distributed, global engineering organization.
- Strong verbal, written, and presentation skills, with the ability to communicate technical and business trade-offs to diverse stakeholders.
- Payment industry experience is highly desirable.
Full description
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you''ll have the opportunity to create impact at scale tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters to you, to your community, and to the world. Progress starts with you.
Job Description
Role Summary:
The Sr. Manager; Software Engineering leads a team responsible for reviewing business requirements and developing functional and technical design documentation. This role oversees the design and implementation of testing procedures for APIs, abstractions, and integration patterns to address distributed computing challenges, including end-to-end and integration testing. The Sr. Manager participates in design reviews, providing input on requirements, product designs, schedules, and potential issues, and works across the team to ensure productivity, predictability, and delivery of high-quality results.
The position includes accountability for code review and the teams development and testing activities, as well as participation in proof of concepts and technical evaluations of new technologies. The Sr. Manager is expected to foster a collaborative environment, ensuring the team meets business needs and delivers robust solutions.
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
Essential Functions:
People Leadership & Talent Development:
- Hire, retain, and develop a diverse, high-performing team of software engineers across the Bangalore hub.
- Own performance management, career growth, and promotion pipelines; deliver concrete coaching and mentoring to grow engineers into senior/staff roles.
- Build a healthy, inclusive team culture with strong engagement and retention signals.
Delivery & Execution Management:
- Own end-to-end delivery for a product area planning, prioritization, risk management, and predictable execution against roadmap commitments.
- Drive operational excellence: incident ownership, on-call health, code quality, and reduction of technical debt.
- Manage multiple competing initiatives and timelines, balancing scope, speed, and quality.
- Establish and track delivery metrics (on-time delivery, uptime, throughput, defect rates) and report progress to stakeholders.