Senior Manager - Solution Enablement

Role Overview:

The Solution Architect is a client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The Solution Lead operates as a single point of contact or as part of a team accountable from the beginning stage to deal closure, followed by the transition to the delivery organization.

Key Responsibilities:

• Understand and translate buyer requirements into a solution offering with approach, plan, proposal and cost estimate leveraging next gen Hire to Retire processing methods in Talent acquisition, Employee data management, Performance management, learning management, Benefits administration, Payroll, etc as per HR Services offering catalog.

• The solution needs to have the right collection of offerings like AI, analytics, Digital components, point solutions to specific process areas, applications and technology enablers.

• Prior exposure in understanding or deploying end to end of HR tools and technology landscape in any one of HRMS/ HCM, Case management tools like Oracle, SuccessFactors, Workday, ServiceNow, Taleo, Cornerstone, etc.

• Participate in scope discussions, solution approach and due-diligence workshops with internal and client stakeholders.

• Prepare the cost estimate, schedule, work plan, resource/sourcing plan.

• Understand and clearly define the input required to create cost estimates, Preparing the cost model working with delivery, mobilization, technology, business transformation teams as applicable.

• Drive the necessary sign-off of the solution with proper input from the internal group on client business objectives, industry, risk assessment, budget and preferences.

• Ensure compliance to the solutioning process, tools, and procedures as defined.

• Manage the sales team, subject matter experts required during the sales process and the communication/collaboration with the delivery organization.

• Direct and coordinate with Legal and Commercial and Pricing teams in areas specific to the solution to ensure use of standards.

• Collaborate with the internal groups to provide input to Terms and Conditions and in some cases accountable for specific contractual terms and conditions.

• Interface with the delivery organization to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver.

• Collaborate as a key member of the sales team to represent the solution offering to the client buyer and other internal groups.

Required Skills:

• Primary HR domain Offering Acumen - deep understanding of HR technology and tools implementation cycle.

• Strong experience in designing/implementing transformation initiatives in HR and Ability to build value case based on HR transformation plan.

• Ability to interact/lead discussions workshops with internal and external senior/top leadership.

• Strong financial acumen with very strong Microsoft Excel skills.

• Hire to Retire service delivery configuration.

• Program / Project Management.

• Negotiate to close solution components with stakeholders.

• Value Proposition Development.

• Story Telling.

• Service Transition Approach Development.

• Experience with workforce pricing, and delivery center costing.

Professional Skill Requirements:

• High performing, energetic.

• Strong communication, facilitation, relationship-building, and negotiation skills.

• High level of professionalism and confidence.

• Comfortable interacting with executives and the client.

• Strong interest in driving change.

• Critical and Analytical thinking.