Senior Manager, Solutions Architecture - Data & AI
- Compensation
- $185K–$224K / yr
- Location
- Remote, US
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Must have
- Multi-platform familiarity, with expertise in one or more of the following: Cloud Data Platforms: Deep experience with Databricks, Snowflake, or other major cloud data warehousing/lakehouse solutions.
- Data & AI Industry Expertise: Specialized knowledge of the data ecosystem, including data ingestion, ETL/ELT processes, data warehousing, data lakes, and real-time analytics.
- Machine Learning & AI Acumen: Candidates should be aware of current trends in machine learning (supervised, unsupervised, deep learning), MLOps, and advanced AI concepts like Agentic AI or Large Langu
- Technical Proficiency: Deep understanding of MLOps principles and tools for continuous integration/continuous delivery (CI/CD) of machine learning models. Familiarity with containerization (Docker) an
- Experience with software estimation, work planning, and building project plans within time/cost constraints.
- An eye for details and an ability to navigate ambiguity.
- Experience delivering software or data solutions in an agency/client-service environment.
- Ability to clearly break down complex data and AI concepts to both technical and non-technical individuals, including executive stakeholders.
- Experience in having commercial conversations involving budgets and fees related to data and AI initiatives.
- Passion to apply modern processes that transform client organizations (e.g., continuous delivery, rapid iteration, and agile-inspired methodologies for data and ML).
- Excellent verbal and written communication skills.
Full description
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.
The Opportunity
As a Senior Manager,Solutions Architecture with a focus on Data & AI, you'll play a pivotal role in bridging the gap between pre-sales strategy and project delivery. Drawing on your deep knowledge of data ecosystems, machine learning, and AI technologies, you'll help shape, architect, and launch impactful solutions that align with client and executive partner goals. Whether leading architectural discovery for new data and AI initiatives or guiding in-flight projects, you'll ensure solutions are both technically sound and aligned with business objectives and operational needs.
You'll engage with prospective clients to explore how our capabilities can meet their unique data and AI challenges, lead architecture efforts for new engagements, and collaborate closely with delivery teams to bring client visions to life. You'll also provide critical estimates around team composition, build scope, and resource planning—ensuring data and AI projects are realistically scoped and staffed for success.
Between engagements, you'll lend your expertise across teams as a flexible problem-solver, while deepening your knowledge in areas like cloud data platforms (e.g., Databricks, Snowflake, Azure, AWS, GCP) or advanced AI/ML methodologies.
Responsibilities
- Presale: Lead scoping, technical design, and work planning during the presale process, articulating our data and AI capabilities to prospective clients.