Senior Manager, Systems Test and Software Quality Assurance
- Compensation
- Not disclosed
- Location
- USA Wilmington, MA - HQ
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 12+ years
- Category
- Qa
- Posted
Skills
Must have
- Minimum of 12 years of progressive quality assurance or test engineering experience, with a proven track record of directly managing, mentoring, and scaling a team of senior engineers.
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
- Experience leading customer-facing System Integration Testing and architecting realistic site-level simulation environments for complex operational workloads, stress limits, and peak throughput.
- Expertise establishing and analyzing operational KPIs, including transaction throughput, end-to-end latency, error budgets, resource utilization, SLA/SLO performance, and data-driven release readiness
- Deep technical background validating distributed systems, microservices, Service-Oriented Architecture, REST/gRPC APIs, and asynchronous messaging brokers such as Kafka, RabbitMQ, or AMQP.
- Hands-on experience integrating test frameworks, emulators, and virtualized test harnesses into CI/CD pipelines and Infrastructure-as-Code environments, including Git, Jenkins, GitLab CI, Terraform, a
- Proficiency with basic SQL and comprehensive knowledge of Black Box, Backend/API, Regression, Integration, End-to-End, Load/Stress, Scale, and User Acceptance Testing; practical experience with AI-ass
Full description
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are looking for a Senior Manager, Systems Test and Software Quality Assurance to join our Software Quality Assurance team within our Software Engineering organization. Your job will be to build, mentor, and lead a high-performing team of senior system test and software quality engineers while driving the overarching software quality assurance vision. You will establish modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.
What we do
The Software Quality Assurance team is part of the Software Engineering organization and is responsible for validating complex, multi-system robotic solutions under realistic customer and site operating conditions. The team partners across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to institutionalize quality-first engineering practices, strengthen release readiness, and ensure seamless site acceptance.
What you'll do
- Build, mentor, and lead a high-performing team of senior system test and software quality engineers, driving technical excellence, clear career progression, continuous learning, and high accountability.
- Contribute to formulating and drive the overarching software quality assurance vision, establishing modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.
- Architect and oversee realistic, site-level customer simulation environments to benchmark system scale, stress limits, peak throughput, latency, availability, bottlenecks, and error budgets.
- Embed automated test frameworks, harnesses, emulators, and AI-assisted tooling into CI/CD pipelines, configuration management tools, and cloud/on-prem environments to enable continuous performance and regression testing.
- Oversee comprehensive end-to-end test programs spanning microservices, event-driven messaging architectures, API layers, multi-system integrations, and joint System Integration Testing with customer stakeholders.
- Decompose complex system roadmaps into phased subsystem test plans, manage execution timelines and dependencies, and direct Release Readiness testing using key customer and site deployment scenarios.
- Partner across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to assess risk, accelerate defect resolution, and maintain rapid feedback loops. Travel to Symbotic production sites may be required up to 10%.