Senior Manager, Technical Services (PMO - Ride Renewal & Project Delivery)

Job Responsibilities

• Lead the delivery of the ride-renewal and attraction-refurbishment portfolio from project definition through testing, acceptance and handover.
• Translate approved portfolio priorities into executable project scopes, feasibility studies, budgets, schedules, procurement plans, work packages and delivery strategies.
• Coordinate the Mechanical & Ride Systems, Controls & Automation, and Show Systems & AVLC workstreams to maintain an integrated technical and delivery plan.
• Embed Operations and Engineering throughout requirements definition, design reviews, shutdown planning, testing, training and handover to ensure solutions are safe, operable, maintainable and supportable.
• Direct OEMs, consultants, contractors and vendors; evaluate technical and commercial proposals and monitor performance against scope, quality, safety, cost and schedule requirements.
• Manage project risks, issues, dependencies, changes, variations and decisions; develop recovery plans and escalate matters requiring management intervention in a timely manner.
• Lead design coordination, constructability and maintainability reviews, installation readiness, factory and site acceptance activities, integrated testing, commissioning and defect closure.
• Ensure project delivery complies with applicable Universal standards and requirements, ASTM standards, EN 13814, BCA Amusement Rides legislation, local statutory requirements and recognised engineering practices.
• Coordinate permit, Qualified Person, conformity-assessment and regulatory deliverables with the relevant stakeholders for installation, modification and operation of amusement rides.
• Provide clear executive updates on progress, cost, schedule, risks, decisions and mitigation plans; maintain accountability for portfolio milestones and project outcomes.
• Ensure complete handover packages including approved drawings, test records, training, operating and maintenance documentation, spares, tools, warranties, configuration records and outstanding-item closure.
• Coach project and workstream leads, promote disciplined project governance, capture lessons learned and drive continuous improvement across the project-delivery lifecycle.

Job Requirements

• Degree in Mechanical, Electrical, Mechatronics, Systems Engineering, Project Management or a related engineering discipline.
• Minimum 10 years of relevant experience delivering complex, multidisciplinary engineering, asset-renewal, infrastructure or attraction projects, including at least 5 years in a project leadership or programme-management capacity.
• Demonstrated experience managing projects through feasibility, design, procurement, installation, testing, commissioning and operational handover.
• Strong knowledge of project planning, cost control, contract administration, procurement, change management, risk management and executive reporting.
• Experience coordinating mechanical, electrical/controls, show or specialist systems and managing interfaces between technical teams, contractors, Operations and Maintenance.
• Experience in theme parks, amusement rides, transportation, industrial automation, aviation, rail, process plants or other safety-critical asset environments is preferred.
• Familiarity with Universal requirements, ASTMF24 standards, EN 13814, BCA Amusement Rides legislation and Singapore statutory requirements is advantageous.
• Professional project-management certification such as PMP, PRINCE2 or an equivalent qualification is preferred.
• Possess, or be able to satisfy the prescribed qualification and experience requirements for appointment as a BCA Ride Manager, where required.
• Strong leadership, commercial judgement, negotiation, problem-solving and stakeholder-management skills, with the ability to make sound decisions under schedule and operational pressure.
• Able to manage multiple concurrent projects and communicate effectively with senior management, UDX teams, technical specialists, regulators, consultants, OEMs and contractors.
• Able to work at heights and in operational attraction environments, and to support planned night, weekend or public-holiday work during critical shutdown, installation, testing and commissioning periods.