Senior Manager, Technology Program Management
- Compensation
- Not disclosed
- Location
- Home, MA, US
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Contract
- Experience
- 12+ years
- Category
- Not specified
- Posted
Skills
Must have
- 12+ years of IT experience, with significant experience managing software development, application maintenance, and/or IT support programs.
- Demonstrated track record of successfully delivering complex IT programs.
- Strong experience managing software development projects and application maintenance/support operations.
- Strong understanding of the Software Development Life Cycle (SDLC).
- Experience managing technical teams and working with software architects, developers, business analysts, testers, and other technical resources.
- Strong customer relationship management skills, including experience working directly with senior customer stakeholders.
- Experience developing Statements of Work, estimates, staffing plans, schedules, and delivery assumptions.
- Experience managing large IT contracts involving maintenance and support, software development, and/or staff augmentation.
- Strong understanding of program and account financial management, including revenue, cost, staffing, forecasting, and EBIT/margin.
- Experience with Agile methodologies and the ability to adapt delivery practices to different customer environments.
- Demonstrated ability to identify account growth opportunities and contribute to development of new work.
- Excellent written, verbal, presentation, and executive communication skills.
- Ability to manage multiple priorities and operate effectively in a complex customer environment.
- Must a US Citizen or Green card holder.
- Must reside within reasonable commuting distance of the Boston, Massachusetts and Rhode Island markets and be available for occasional onsite customer meetings and program activities.
Nice to have
- Bachelor’s degree in computer science, Information Technology, Business, Engineering, or a related field.
- Experience working with state and local government customers.
- Previous experience supporting Massachusetts or Rhode Island state agencies.
- Experience with application modernization and legacy technology environments.
- Experience managing large, multi-year government IT contracts.
- Experience managing a combination of fixed-price, time-and-materials, and labor-hour contracts.
- Experience with government procurement and contracting processes.
- Experience managing distributed technical teams.
- PMP certification strongly preferred.
- Experience identifying and developing expansion opportunities within existing government accounts.
- Experience working with application maintenance and support organizations.
- Experience managing staff augmentation programs.
Full description
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Responsibilities
We are seeking an experienced Senior Program Manager to lead the delivery and ongoing management of multiple IT programs supporting state government customers in the New England region.
This is a senior, customer-facing leadership role responsible for successful program delivery, customer relationships, financial performance, team leadership, and identification of account growth opportunities.
The successful candidate will serve as a trusted advisor to customers and work closely with technical teams, account leadership, and business development/capture organizations to deliver high-quality solutions, manage contractual commitments, maintain strong financial performance, and identify opportunities for continued growth.
This is not a traditional business development role. The primary responsibility is program and account delivery. However, the successful candidate must have the business acumen and customer relationships to recognize on-contract growth opportunities, expansion opportunities, and new business opportunities within existing accounts and the broader New England region.
The ideal candidate is someone who can run the business, not simply manage the projects, someone who takes ownership of delivery, customer relationships, financial performance, team leadership, and the future growth of the account.
Key ResponsibilitiesProgram & Delivery Management
- Lead multiple software development, application maintenance, and IT support programs.
- Ensure programs are delivered on schedule, within budget, and in accordance with contractual commitments.
- Establish strong program governance, including schedules, milestones, risks, issues, dependencies, and performance reporting.
- Provide leadership and direction to program managers, technical leads, developers, business analysts, testers, and other delivery resources.
- Proactively identify delivery risks and develop effective mitigation plans.