Senior Manager, Technology Program Management

Overview

REI Co-op is looking for a Senior Manager, Technology Program Management to lead our tech program practice. You will turn key plans into clear work. You will help teams make sound choices. You will help them reach goals that serve the co-op. You will work with Tech, Product, Finance, and business teams. Together, you will set priorities, track risks, and use staff and funds with care. You will coach program managers. You will also build simple, shared ways of work.

Responsibilities and Qualifications

• Lead and coach a team of program managers. The team plans and delivers large tech programs across many groups.
• Set clear program standards and review forums. Build work rhythms that help teams make choices on time.
• Plan team size, budgets, and other needs. Match each spend to co-op goals and staff capacity.
• Work with Tech, Product, Finance, and business leaders. Set priorities and resolve risks, trade-offs, and links between teams.
• Give leaders a clear view of goals, dates, costs, risks, and results. Track this data across the program portfolio.
• Build skills across the program team. Use feedback, shared tools, learning, and process updates.

Qualifications

• Required: 10+ years leading complex tech programs, portfolios, or major change work. This must include large, company-wide launches.
• Required: 7+ years leading program managers, program management office teams, delivery teams, or similar groups.
• Required: Skill in program and portfolio plans, risk, budgets, and review steps. You can turn complex facts into clear choices for senior leaders.
• Required: Experience with engineering, product, architecture, finance, and business teams in a matrixed group. You have used agile, hybrid, or portfolio methods.
• Preferred: A Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, change management, or related credential.
• Preferred: Experience building a program practice. Experience with tech work in retail, online sales, customer service, supply chain, membership, omnichannel, or a similar setting. A master's degree, Master of Business Administration, or equal study and experience is also preferred.

ClosingAt REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.