Senior Microsoft Cloud Engineer
- Compensation
- Not disclosed
- Location
- Colombo
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Nice to have
- Datto RMM and Datto EDR
- RocketCyber
- Cisco Meraki
- Cloudflare
- Microsoft Purview
- Azure Virtual Desktop
- IT Glue and Autotask PSA
- Microsoft Copilot
Full description
About the Role
We are seeking an experienced Senior Microsoft Cloud Engineer to become the senior technical escalation point within a managed services engineering team.
This is a hands-on Level 3 role focused on Microsoft 365, Azure and modern cloud infrastructure. You will own complex technical issues through to resolution, deliver customer infrastructure projects, provide expert technical guidance, and mentor Level 1 and Level 2 engineers.
The role is suited to a technically strong engineer who enjoys solving complex problems while actively building the capability, confidence and technical standards of the wider engineering team.
About the Client
You will be working with an established managed technology services provider delivering managed IT, cybersecurity, cloud and networking solutions. The organisation is focused on combining exceptional technical expertise with automation and modern technology to deliver high-quality services to its customers.
Ideal Profile
Technical Expertise — Essential
- Expert-level Microsoft 365 knowledge
- Microsoft Entra ID and Microsoft Intune
- Azure
- Exchange Online and SharePoint Online
- Microsoft Teams and Microsoft Defender
- Windows Server and Active Directory
- Group Policy
- DNS and DHCP
- TCP/IP networking and VPN technologies
- Backup and disaster recovery
- PowerShell
Desirable Experience
- Datto RMM and Datto EDR
- RocketCyber
- Cisco Meraki
- Cloudflare
- Microsoft Purview
- Azure Virtual Desktop
- IT Glue and Autotask PSA
- Microsoft Copilot
Personal Attributes
- Takes ownership and sees complex issues through to completion
- Strong troubleshooting and technical decision-making abilities
- Communicates clearly with customers and colleagues
- Organised, self-motivated and comfortable in a fast-paced managed services environment
- Enjoys mentoring and developing other engineers
- Demonstrates a commitment to continual learning
- Has a genuine appetite for solving difficult technical challenges and improving technical standards