Exelon Consulting
Senior Microsoft Dynamics 365 CRM Consultant
- Compensation
- ₹1.6M–₹3.6M / yr
- Location
- Mumbai City
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Solutions engineering
- Posted
Skills
Full description
We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Consultant to join our team in the Mumbai region. The ideal candidate will have extensive experience in implementing Microsoft Dynamics 365 CRM solutions, with a strong focus on Power Pages and Copilot functionalities. As a Senior Consultant, you will play a pivotal role in driving the successful deployment of CRM systems that enhance customer engagement and streamline business processes.
Key Responsibilities:
- Lead the implementation of Microsoft Dynamics 365 CRM projects from inception to completion, ensuring alignment with client requirements and business objectives.
- Collaborate with cross-functional teams to gather and analyze business requirements, translating them into technical specifications for CRM solutions.
- Design and configure Microsoft Dynamics 365 CRM applications, including Power Pages and Copilot features, to optimize user experience and functionality.
- Provide expert guidance and support to clients during the implementation process, addressing any challenges and ensuring a smooth transition to the new system.
- Conduct training sessions for end-users and stakeholders to maximize the adoption and effective use of the CRM system.
- Stay updated with the latest trends and advancements in Microsoft Dynamics 365 and related technologies, ensuring best practices are applied in all implementations.
Required Skills:
- Proven experience with Microsoft Dynamics 365 CRM implementation and customization.
- Strong knowledge of Power Pages and Copilot functionalities.
- Proficiency in Azure, C#, and .NET API development.
- Excellent problem-solving skills and the ability to work collaboratively in a team environment.
- Strong communication skills, both verbal and written, to effectively interact with clients and stakeholders.
If you are a dynamic professional with a passion for CRM solutions and a commitment to delivering exceptional results, we invite you to apply for this exciting opportunity.