Senior Network Administrator - 1742

As a Network Administrator III at our non-profit organization, you will be responsible for the design, implementation, and management of our network infrastructure, primarily consisting of network
switches, routers, and firewalls. You will play a crucial role in ensuring the stability, security, and efficiency of our network operations, supporting our mission-critical activities and organizational goals.
Duties/Responsibilities (Essential Functions)

Designs and deploys Cisco-based and other network solutions to meet organizational requirements.
Configure and maintain switches, routers, and firewalls.
Implements network security measures to protect against unauthorized access, vulnerabilities, and attacks.
Conducts regular security audits and ensures compliance with organizational policies and

industry standards.

Monitors network performance and identifies opportunities to optimize network infrastructure

for maximum performance and uptime.

Responsible for troubleshooting network issues and outages to ensure swift resolution and

minimize downtime.

Maintains accurate network documentation, including network diagrams, configurations, and

procedures.

Generates reports on network performance, capacity, and availability.
Provides technical support and guidance to end-users regarding network-related issues.
Manages vendor relationships, including network hardware and software, including procurement and support.
Manages vendor relationships regarding network hardware and software, including

procurement and support.

Resolves Tier 1, Tier 2, and Tier 3 networking requests.

Ensures timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.
Performs other job duties as assigned.

Education, Experience and Job Competencies

Bachelor's degree in computer science, Information Technology, or a related field

preferred. Equivalent work experience may be considered in lieu of a degree.

Cisco Certified Network Professional (CCNP) certification or minimum 5+ years

equivalent experience.
Proven experience (10+ years) in network administration, preferably in environments utilizing Cisco networking equipment.

Strong knowledge of TCP/IP protocols, LAN/WAN configuration, routing protocols (e.g., OSPF, BGP), and network security principles.
Proficient in Microsoft Terminal Services, including Gateway Broker and RD web.
Provide timely, customer-focused support to staff across the organization.
Collaborates cross-departmentally with Coalition staff to grow & contribute to the success of program objectives, culture, & a positive working environment.
Ability to build and maintain internal and external relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments.
Approaches tasks with thoroughness and consistency and holds value for precision and thoughtful review of work to ensure strong outcomes.
Must be able to communicate information clearly and effectively through multiple media to diverse audiences.
Must be able to remain calm, think clearly, and apply sound judgment in high-pressure situations.
Must be able to access and interpret information from computer screens and printed materials.
Must be able to manage multiple projects in a dynamic environment with respective stakeholders.
Must be able to adhere to process protocol.

Physical Demands and Working Conditions The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job with or reasonable accommodation and without posing a direct threat to safety or health of self or others. In compliance with the Americans with Disabilities Act, CCH provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Company.
Physical Demands

Moves equipment weighing up to 50 pounds.
Must be able to stand, sit, and walk though out operational work hours.
Must be able to write, type and use telephones, cellphone and online phone.
Valid Colorado driver’s license required.

Working Conditions

Standard work schedule is Monday through Friday, from 8:00 AM - 5:00 PM with some evening and weekend shifts as required.
This position works primarily on-site with some flexibility allowing for a hybrid work schedule as determined by business needs.
Works primarily in a climate-controlled shared office and desk environment.
Frequent interpersonal interaction, in addition to weekly meetings and trips out of the office.
May be exposed to unpleasant odors, noxious fumes, excessive noise, and bugs/pests.
May be exposed to direct and vicarious trauma, including escalated behavior, substance use, death, and mental health disorders.
Travel to other sites within Colorado may be required as business dictates.
Business operations may continue in various weather conditions, including snow, extreme cold, hot, and other potentially severe conditions.

[JH1]I am quite often handling primary and overflow call traffic.