Senior Operations Project and Program Manager
The Farmer's Dog, a D2C fresh dog food subscription company, seeks a Senior Operations Project and Program Manager in New York to own high-priority ops initiatives end to end — from new product launches through supply chain optimization and margin improvement. The role relies on Lean/Six Sigma continuous improvement, data analysis (Excel, SQL), and executive-level cross-functional stakeholder mana
- Compensation
- $165K–$175K / yr
- Location
- New York, New York, United States
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 7+ years
- Category
- Project management
- Posted
Skills
Must have
- BS degree in Management, Supply Chain, or a related field
- 7+ years of experience in supply chain, project management, program management, or related roles, with a focus on direct-to-consumer operations
- In-depth knowledge of Lean and Six Sigma methodologies and tools, with proven continuous improvement project management experience
- Excellent analytics and presentation skills with a track record of translating data-driven insight into action
- Proficiency in data analysis tools and techniques, such as Microsoft Excel and SQL
- Clear, confident, and persuasive verbal and written communication skills with cross-functional stakeholders
- Excellent problem-solving skills, strong attention to detail, and ability to prioritize and manage multiple deliverables
- Proactive approach to overcoming operational challenges
- Adaptable and resilient, able to operate autonomously in a dynamic, rapidly evolving environment
- Loves dogs
- Available to work in-office 4-5 days per week (SoHo, NYC)
Full description
Who We Are
The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
#LongLiveDogs
What We Stand For and Where You’ll Come In
As the Senior Operations Strategy and Project Manager, you'll own the highest-priority initiatives on the Ops roadmap and drive them to completion. This is a role for someone who can do both halves of the job well: run complex, cross-functional projects with real discipline, and bring the analytical rigor to decide which projects deserve investment in the first place.
You'll partner across Planning, Procurement, Fulfillment, Technical Operations, Commercialization, Nutrition, Innovation, Marketing, and FP&A to define scope, pressure-test feasibility, and hold timelines — including leading new product launches through Ops. You'll take the foundational understanding we have today to the next level — surfacing better ways to manage projects and make data-driven decisions that improve operational efficiency and margin. This position suits a highly analytical, organized, action-oriented leader who is comfortable operating with autonomy in a fast-moving environment. This role reports to the Senior Manager, Operations Network Strategy.
One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.
We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.