Senior Payroll Lead

At Best & Less, we’re looking for an experienced and hands-on Payroll Team Leader to lead our Payroll team and help deliver accurate, timely and compliant payroll outcomes for our team members across Australia.
This is a great opportunity for a payroll professional who enjoys balancing the detail of payroll with leading and developing a team, improving processes and partnering with stakeholders across the business. You’ll play a key role in maintaining strong payroll controls while creating a supportive, service-focused environment for both your team and the wider business.
What You’ll Do

Lead and support the Payroll team, providing day-to-day guidance, coaching and development.
Oversee end-to-end payroll processing across weekly and fortnightly pay cycles, ensuring accuracy and deadlines are consistently met.
Review payroll outputs, reconciliations and exceptions, providing oversight and quality control before payroll finalisation.
Provide trusted payroll advice and support to leaders and team members across the business.
Oversee Time & Attendance exceptions and work with stakeholders to resolve payroll issues efficiently.
Ensure payroll processes comply with relevant legislation, Modern Awards, Enterprise Agreements and company policies.
Support month-end, year-end, STP and payroll reconciliation activities.
Partner with People & Culture, Finance and operational teams to resolve complex payroll matters.
Support payroll system improvements, implementations and process changes, including within Dayforce.
Identify opportunities to improve payroll processes, controls and the overall team member experience.
Build a positive, accountable and customer-focused culture within the Payroll team.

About You
You’ll be an experienced payroll professional who is confident working in a large, complex environment and enjoys bringing people together to deliver great outcomes.

Strong end-to-end payroll experience within a large and complex organisation.
Previous experience leading, coaching or supporting a payroll team.
Strong knowledge of payroll legislation, Modern Awards, Enterprise Agreements and compliance requirements.
Experience with Time & Attendance systems and complex workforce environments.
Experience using Dayforce Payroll and Dayforce Workforce Management will be highly regarded.
Experience supporting payroll system implementations, transitions or process improvements.
Strong reconciliation, problem-solving and analytical skills.
Intermediate to advanced Excel capability.
Strong stakeholder management and customer service skills.
Excellent attention to detail with the ability to work confidently to payroll deadlines.
Retail or other high-volume payroll experience will be highly regarded.