Senior People Operations Business Partner
- Compensation
- Not disclosed
- Location
- Houston, TX, US
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 7+ years
- Category
- Hr
- Posted
Skills
Must have
- 7+ years of HR experience serving as a strategic partner to operational leaders across a multi-site organization
- Experience supporting high-volume, customer-facing industries such as retail, automotive, hospitality, healthcare, or manufacturing
- Proven success advising General Managers, Regional or Market Directors, and operational leaders
- Extensive experience leading workplace investigations, resolving complex employee relations matters, and navigating employment law and HR compliance
- Experience driving organizational change and influencing leaders at all levels
- Strong knowledge of organizational design, talent management, succession planning, workforce planning, and performance management
- Ability to leverage workforce analytics to guide business decisions
- Exceptional communication, presentation, relationship-building, and organizational skills
- Ability to manage multiple priorities independently in a fast-paced environment
- Willingness to travel regularly throughout the Greater Houston area
Nice to have
- Experience supporting a Fortune 250 or similarly large, high-turnover organization with multiple rooftops
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
Full description
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Group 1 Automotive, Inc. is seeking a Senior People Operations Business Partner to serve as the strategic HR advisor for one of our largest dealership markets. Embedded within operations, this highly visible role partners with General Managers, Market Directors, Fixed Operations leaders, and corporate leadership to translate business priorities into effective people strategies across Sales, Service, Parts, and Finance & Insurance.
The Business Partner leads complex employee relations matters and workplace investigations, coaches leaders through sensitive situations, ensures compliance with policy and employment law, and helps mitigate organizational risk. This role also drives organizational change, talent management, leadership development, succession planning, and workforce planning, using data and insights to improve performance, engagement, retention, and customer experience.
The ideal candidate is a proactive HR leader with strong business acumen, executive presence, and the ability to influence at all levels. Success requires comfort navigating ambiguity, balancing multiple priorities, and appropriately challenging leaders in a fast-paced, high-volume retail environment.
Regular travel throughout the assigned market is required, along with occasional evening and weekend availability based on business needs.
Responsibilities
Employee Relations & Investigations
- Lead complex employee relations matters, including workplace investigations, policy interpretation, conflict resolution, corrective actions, and performance management.
- Ensure consistent application of Company policies while mitigating organizational risk.