Senior Power Platform Engineer II

Position Summary:

The Senior Power Platform Engineer II serves as a trusted technical advisor and senior consulting engineer, helping clients design, implement, and optimize Microsoft business application solutions across Dynamics 365, Power Platform, and Microsoft 365. This role partners closely with client stakeholders to understand business goals, translate requirements into scalable solution designs, and lead delivery of high-quality outcomes that drive measurable business value. The ideal candidate combines hands-on development and architecture experience with consultative communication skills, technical leadership, and a passion for leveraging emerging technologies, including: Co-Pilot and AI-enabled business applications, to solve complex business challenges.

Roles and Responsibilities / Essential Functions:

• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.
• Design scalable, secure, and maintainable Microsoft business application solutions across Dynamics 365, Power Platform, Microsoft 365, and related technologies.
• Translate business requirements into solution designs that align with customer goals, technical best practices, timelines, and budgets.
• Architect reusable components, services, integrations, and application patterns to support long-term maintainability and extensibility.
• Provide technical leadership in solution design, ensuring quality, performance, security, and fit-for-purpose implementation approaches.
• Evaluate emerging Microsoft technologies—including Copilot, AI-enabled business applications, and related platform capabilities—and apply them appropriately to customer scenarios.
• Lead hands-on development activities across Power Platform and Dynamics 365 solutions, including configuration, customization, automation, and supporting technical components.
• Deliver high-quality software and solution components using Agile delivery practices, sound engineering principles, and established team standards.
• Guide technical implementation decisions to balance business value, delivery speed, scalability, and total solution quality.
• Contribute to or oversee coding, testing, troubleshooting, deployment support, and continuous improvement of delivered solutions.
• Serve as a trusted advisor to clients by understanding their business objectives, recommending practical solutions, and helping them optimize Microsoft technologies to improve business outcomes.
• Partner with business and technical stakeholders across all levels of client organizations to align solution direction, communicate tradeoffs, and ensure successful delivery.
• Communicate effectively with executive audiences, project stakeholders, and technical teams regarding solution strategy, project status, risks, and recommendations.
• Build strong, lasting client relationships through exceptional service, open communication, and consistently high-quality outcomes.
• Deliver solutions that simplify business processes, improve user adoption, and create measurable value for customers.
• Support presales efforts by meeting with prospective clients, identifying business needs, and articulating how Microsoft technologies can address their challenges.
• Contribute to discovery, solution design, scope definition, proposal development, and effort estimation for small and large projects.
• Provide credible technical input during sales pursuits, including architecture recommendations, implementation considerations, and delivery assumptions.
• Provide approximately 6 hours per week, on average, supporting project-related and escalated incident management requests, with a focus on responsiveness, quality resolution, and customer satisfaction.
• Follow, improve, and reinforce team quality processes, delivery standards, and support best practices across projects and managed services activities.
• Help ensure delivered solutions are supportable, well-documented, and aligned with long-term customer success.
• Mentor and coach consultants and developers in designing and delivering scalable, secure, and maintainable Microsoft business application solutions.
• Contribute to the continued growth of the practice by sharing knowledge, promoting delivery standards, and helping evolve technical best practices.
• Stay current on Microsoft business application and AI platform advancements, including Power Platform, Dynamics 365, Copilot Studio, and related technologies, and help apply new capabilities appropriately within client solutions.
• Support HBS brand growth through participation in relevant communities, thought leadership, internal enablement, and external content such as presentations, blogs, or events.
• Contribute across adjacent workstreams and new initiatives as business and client needs evolve.