Senior Product Analyst
Senior Product Analyst on Route's Product team, turning product, customer and business data into strategy: owning analyses end to end, defining KPIs, designing A/B tests, and building data models and dashboards. Core stack is SQL, dbt and Python, with statistical experimentation at the heart of the role.
- Compensation
- $146K–$169K / yr
- Location
- Lehi, Utah, United States; Remote
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Data analytics
- Posted
Skills
Must have
- 5+ years of experience in product analytics, business/operations analytics, or data analytics supporting a product or growth organization
- Strong product and business judgment, going beyond reporting to explain why and what should happen next
- Advanced SQL skills and experience independently working with large, complex datasets
- Strong experience with dbt, data modeling, metric design and modern analytics engineering practices
- Strong foundation in statistics and experimentation: A/B testing, hypothesis testing, confidence intervals, sample sizing, experimental bias
- Experience defining KPIs and building measurement frameworks
- Experience using AI tools in analytics workflows with strong judgment validating AI-generated outputs
- Proficiency with Python for analysis, automation or analytical workflows
- Experience building dashboards and reporting in modern BI or product analytics platforms
- Ability to independently structure and solve ambiguous problems while balancing rigor with business needs
- Strong written and verbal communication skills
- Proven ability to collaborate and influence across cross-functional teams (Product, Engineering, Data Engineering, Finance, Revenue Operations)
Nice to have
- Experience in ecommerce, marketplaces, payments or another high-volume digital product environment
Full description
We Are Route
When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.
Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.
Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.
We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.
The team
The Route Product team plays a pivotal role at Route, creating the strategy and roadmaps that empower our Engineering teams to build innovative products for our merchants and consumers. Data and analytics are central to this process, helping turn customer behavior, business performance and product signals into insights that inform strategy, experimentation and decision-making across Route.
The opportunity
As a Senior Product Analyst on Route’s Product team, you will be a strategic and analytical partner to the Product team, helping shape product strategy, evaluate opportunities and improve the performance of our products. You will work across complex and sometimes ambiguous questions, bringing together product data, customer behavior and business context to help teams make better decisions.
This role combines product analytics, experimentation and analytics engineering. You will own analyses from problem definition through recommendation, develop trusted metrics and data models and help build the analytical foundation that enables teams to move quickly with confidence. You will work closely with Product, Engineering, Data Engineering, Finance, Revenue Operations and other cross-functional partners to connect product performance to broader business outcomes.