Senior Product Manager, AI & Platform
Senior Product Manager owning Binti AI (transcription, translation, case chat) and the core platform (global search, data models, forms infrastructure) for its child-welfare and social-services software. Day to day: set the multi-year roadmap, prototype fast with AI tools, and partner with engineering and design. Hybrid role based in San Francisco.
- Compensation
- $200K–$330K / yr
- Location
- Binti HQ - San Francisco, CA
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Contract
- Experience
- 4+ years
- Category
- Product
- Posted
Skills
Must have
- 5+ years of product management experience with heavy emphasis on B2B SaaS, developer platforms, or AI-integrated products
- Comfortable in technical discussions on API design, LLM orchestration, and data architecture
- AI-native in how you work and what you build (uses Claude, Cursor, Lovable, or v0 daily)
- Ability to distill complex, fragmented requirements into elegant, configurable platform components using systems thinking
- Experience taking products from early-stage to enterprise-scale, specifically within regulated or government-facing environments
- Excellent written and verbal communication with a range of audiences
- Passion for Binti's mission and values
Nice to have
- Experience with regulated, government-facing, or complex workflow software
Full description
Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.
Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.
LOCATION
Binti is headquartered in Downtown San Francisco. This role is hybrid — in-person from our SF office Mondays and Thursdays (with free lunch!), remote the rest of the week.
SCOPE
Social work is one of the most document-intensive and high-stakes professions in the country. Social workers often spend more time on paperwork and data entry than they do with the families they serve. At Binti, we believe technology should be a multiplier for human empathy, not a barrier to it.
The AI & Platform team owns the foundational engine that powers every module at Binti—from Licensing and Placements to Family Finding and Service Referral Management. This team is responsible for Binti AI, our suite of responsible, human-led AI tools like transcription, translation, and case-specific chat that dramatically reduce administrative burden. This role will also own the Core Platform, including the shared infrastructure, data models, shared components, and horizontal functionality that allow Binti to scale and grow seamlessly.
ABOUT THE ROLE
Binti PMs drive the strategy and execution of the roadmap. As the Senior Product Manager for AI & Platform, you will own a very technically ambitious and horizontally impactful part of our product. You will partner closely with Engineering, Design, and our module-specific squads to ensure that AI and core platform capabilities are deeply integrated into every Binti user’s daily workflow.
This is a rare opportunity to define how LLMs and agentic patterns can be used responsibly in government and social services at a national scale. This role will report to our Product Leadership team.