Senior Product Manager

Overview

The Principal, Product Management will help define, execute against, and bring to market the product roadmap for our various proprietary software product applications. This role requires a keen understanding of our external clients’ and internal stakeholders’ needs combined with a deep technical understanding of our products and how they are used, to be a keystone between the business needs and product capability. This highly technical role spans strategic thought as well as tactical programs execution. This US-based position is remote and will report to the VP, Product Management.

Responsibilities

For assigned software products, the Principal Product Manager will:

• Facilitate strategy conversations and be a caretaker of the business’ product roadmap

• Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized epic level requirements

• Act as the voice of the customer turning those various inputs into coherent product requirements, and product positioning strategy

• Manage the prioritized backlog of requests, ideas, and defects - and condition each into articulated tickets that are pushed into Engineering and QA

• Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases within the stated scope

• Serve as the Product Lead through agile software development processes. Partner with the Technical Product Owner, UX design, development, data operations, architecture, QA, and IT Project Management to execute against organizational priorities.

• Create rapid prototype apps with AI to demonstrate front end design and user workflows

• Support cross-functional operations team readiness (training, certification) as new products and releases are brought to market

• Become a company expert on external buyers and user personas, including how they buy / use the products, buying criteria and market forces

• The ideal candidate must be a self-starter who can independently drive strategic product conversations, proactively gather and synthesize diverse inputs, and take full ownership of the product lifecycle from ideation through execution

Other Duties and Responsibilities:

• Evaluate 3rd party software providers’ technology and product messaging

• Conduct and benchmark technical and positioning competitive analysis and communicate learnings across the organization

• Generate original authored, external client- and internal stakeholder-facing featured article, selling and training content consistent with our positioning and highlighting key product features