Senior Product Manager - Operations & Supply Chain Domain

Job Description:

Senior Product Manager (Ops & Supply Chain)

Location: Mumbai/ Bengaluru | Team: Product | Experience: 4-6 years

Objectives of this Role:

• Take end-to-end ownership of product lifecycle - from discovery to release - across high-impact ops and supply chain domains.

• Identify gaps and pain points in internal workflows and craft product solutions that improve efficiency and scalability.

• Deep-dive into data, user journeys, and process maps to define structured solutions to ambiguous problems.

• Build and manage detailed product roadmaps and collaborate cross-functionally to deliver results on time and within scope.

• Act as the voice of the business and operations teams while ensuring scalable and tech-forward solutions.

Daily and Monthly Responsibilities:

• Own the product roadmap for operations and supply chain workflows (e.g., installation, warehousing, inventory, procurement, service logistics).

• Work hands-on to write PRDs, define metrics, track releases, and coordinate across engineering, QA, and business.

• Conduct in-depth user research, gather feedback, and define product strategy documents (business cases, use cases, success metrics).

• Collaborate with analysts and engineering to convert fuzzy ideas into structured, implementable solutions.

• Track product adoption and impact through data and drive continuous improvement post-launch.

Skills and Qualifications:

• 4-6 years of experience in product management, preferably in operations or supply chainfocused products.

• Strong understanding of ops/supply workflows (e.g., installation, warehousing, fulfillment, logistics, ticketing, inventory).

• Ability to work as an independent contributor while also influencing cross-functional stakeholders.

• Experience solving complex problems using data-driven and structured thinking.

• Proven track record of launching scalable internal tools or workflow automation products.

• Excellent written communication, documentation, and stakeholder management skills.

• Experience mentoring junior PMs or managing small product pods is a plus; able to lead by example while staying hands-on.

Preferred Qualifications:

• Prior experience in B2C or B2B operations/supply chain tech products (e.g., logistics, delivery, retail, solar, EV, mobility, or similar).

• Exposure to SQL, analytics tools (e.g., PowerBI/Tableau), and process mapping tools (e.g., Lucidchart, Whimsical).

• Experience working with agile teams with a focus on iterative product development.

• Engineering background or strong technical collaboration experience is a plus.