Senior Product Manager - Services
Senior Product Manager driving buyer services (Finance, Shipping, Warranties) execution and AI/ML feature delivery on RB Global's commercial asset marketplace platform.
- Compensation
- Not disclosed
- Location
- Westchester, IL, United States
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 6+ years
- Category
- Product
- Posted
Skills
Must have
- Bachelor's degree and 6+ years in product management or equivalent shipping software products
- Experience shipping AI/ML-powered or agentic features into production
- Comfort with technical architecture decisions (APIs, microservices, data pipelines)
- Track record of building own proof of concepts
- Ability to earn buy-in from established teams with no direct authority
Nice to have
- AWS Bedrock or comparable LLM agent infrastructure, tool-calling/MCP-style architectures
- Background in marketplace, auction, freight/logistics, or B2B transactional platforms
- Working knowledge of SQL and Python/JavaScript to read technical proposals
Full description
About the Role
At RB Global Inc., we are the trusted global partner for insights, services, and transaction solutions for commercial assets and vehicles. As we continue to scale our RB Marketplace business, we are looking for a Senior Product Manager to lead execution of the Buyer Services business. This is a strategic role focused on driving attach rate for the growth of all buyer services. You won't just be managing a checklist; you will be the primary product architect of the execution/tactics, ensuring that every transaction includes a service attach. You will act as the critical link between all services and will work closely with engineering teams.
The posture is speed and collaboration together: use AI tooling for internal and customer facing functions, wherever it removes friction or manual toil, and work with existing teams to find the fastest path forward.
- Define MVP's and drive that to production and not just a pilot.
- Drive and influence the product roadmap for buyer platform consolidation across Finance, Shipping, and Warranties as the near-term focus within all buyer services
- Identify workflows, internal and buyer-facing, where AI can meaningfully increase speed or reduce manual effort, and turn those into shipped features, not pilots that stall.
- Drive velocity as the default posture: where current processes are working, keep them intact; where they're slowing the platform down, propose and drive the faster path, including AI-assisted alternatives.
- Build and maintain evaluation methods to track quality, reliability, and safety.
- Make calls in ambiguous, fast-moving situations; run lightweight postmortems and feed learnings back into the roadmap.
What We Are Looking For
Required
- Bachelor's degree and 6+ years of experience in product management, or equivalent experience shipping software products.
- Demonstrated experience shipping AI/ML-powered or agentic features into production, not just prototypes.
- Comfort working directly with engineering on technical architecture decisions (APIs, microservices, data pipelines), you don't need to write production code, but you need to be able to hold your own in that conversation.
- Track record of building your own proof of concepts, a picture is worth a thousand words.
- Demonstrated ability to earn buy-in from established teams and earn influence with no direct authority
Preferred
- Experience with AWS Bedrock or comparable LLM agent infrastructure, and familiarity with tool-calling / MCP-style architectures.
- Background in marketplace, auction, freight/logistics, or B2B transactional platforms.
- Working knowledge of SQL and enough Python/JavaScript to read and sanity-check technical proposals.